NHC Registration Update as of 1:40 pm MDT on Monday, March 11, 2013:
The 2013 National Homebrew Competition (NHC) has reached capacity for all judge centers. The AHA staff offers our sincere apologies for the problems and frustrations with this year’s NHC registration. Please stay tuned for a message from AHA Director Gary Glass about what occurred and where the competition is headed from here.
NHC Registration Update as of Friday, March 8 at 2:00 pm MST:
The AHA has been actively working to troubleshoot the multiple unfortunate issues that arose with the 2013 National Homebrew Competition (NHC) registration. We are deeply sorry for the difficulties. Here is where things stand with the competition as of Friday, March 8:
There are approximately 450 total entry spots remaining in five competition judge centers. The AHA will re-open registration for these remaining spots on Monday, March 11. Not all judge centers have remaining entry spots; some are already at capacity. Please note: per the existing competition rules and regulations, participants with entries in a region that has reached capacity will not be able to add entries in a different region.
- Entry registration re-opens at 3:00 pm EDT/2:00 pm CDT/1:00 pm MDT/12:00 pm PDT on Monday, March 11.
- Entry registration will remain open until capacity is reached for all judge centers, or until the originally-scheduled close of registration at 2:00 pm EDT/1:00 pm CDT/12:00 pm MDT/11:00 am PDT on March 15, 2013.
- If you already have entries in a judge center that has not reached its entry capacity, you may submit additional entries (up to the competition limit of 15) in that region only.
- If you already have entries in a judge center that is full, you will not be able to submit additional entries.
- The original shipping information and deadlines remain in effect.
Get a Head Start
To streamline entry registration on Monday, we encourage you to set up a new user profile or verify your existing user information in the system now. Select an open judge center and create your user profile or check your existing information by logging in to the center where you plan to enter.
Remember, entry registration doesn’t re-open until Monday afternoon as specified above, but you can set up or verify your user profile at any time between now and then.
When all 2013 NHC issues are fully resolved, the AHA will share an update on what occurred and where we are headed from here. In the meantime, please accept our staff’s apologies for the problems and frustrations with this year’s NHC registration.
NHC Registration Update as of 12:30 pm MST, Monday, March 4:
The AHA is continuing to troubleshoot the problems associated with this year’s National Homebrew Competition (NHC) registration. The AHA is communicating directly with individuals registered in the competition database regarding the status of entries. In the meantime, please know that behind-the-scenes work to resolve all existing issues remains actively in progress.
Unfortunately, while the competition database does not yet reflect that all entries are accounted for, individuals who are not registered with the system in any capacity should expect that registration will not reopen to the public at large. In other words, it is safe to expect that once the AHA resolves all database issues, the competition will be at capacity.
We will post more detailed updates as we have them and will let everyone know when 2013 NHC registration is fully resolved.
The AHA is deeply sorry for the failures of this year’s registration and payment system.
NHC Registration Update as of 8:45 am MST on Friday, March 1:
The AHA continues to actively troubleshoot the problems associated with this year’s National Homebrew Competition (NHC) registration. We are sorry that the progress is not faster; at this point, the AHA is focused on taking the time necessary to get this right rather than rushing through the remediation process. We know those of you with entries are anxious for an update on their status.
Overpayments and other payment issues were among the AHA’s priorities to address. As of Friday, March 1, we believe we have resolved most overpayment issues, and are working to resolve the remaining overpayments as soon as possible. If you experienced a payment issue, you should have received a credit (refund) notice from the AHA via our payment processor, or will receive one soon. (Of course, a statement or processing by your financial institution is subject to their policies and practices.)
Another step in the clean-up process has involved updating the competition database to reflect all paid entries as, in fact, paid. This is now complete. This leaves some entries in the system that are still unpaid, whether due to the entrant’s selected region being at capacity or due to other issues. As troubleshooting continues, rest assured that all currently registered entries (paid and unpaid) will have an opportunity to be judged in the competition. The AHA will be in touch directly with everyone who registered in the system within the next several business days.
Due to the problems with registration, some judge centers mistakenly accepted more entries than the designated limit for judging. The AHA is currently finalizing and executing a plan to reassign entries among the judge centers. As soon as possible, entrants will be contacted directly if their entry(s) needs to be reassigned to an alternate region. This communication will outline the steps to follow to accept and finalize the reassignment.
Once again, please accept the AHA staff’s apologies for the failures and frustrations of this year’s registration and payment system.
NHC Registration Update as of 10:30 am MST on Wednesday, February 27:
The AHA is aware of and actively working to troubleshoot a variety of National Homebrew Competition (NHC) registration payment issues, including some instances of multiple payments. As soon as possible, we will resolve overpayments and any other payment issues.
Per Tuesday evening’s emails to individuals with existing entries that were not yet paid, the system will accept payments through 1:00 pm MST/3:00 EST today (Weds., Feb. 27), with the exception of those judge centers that have reached a capacity of 750 paid entries (New York is currently maxed out and others will follow as payments are received). Unpaid entries in judge centers that have reached the capacity limit for paid entries will be reassigned to an alternate region, and registrants will have an opportunity to pay for those entries at a later date if they so choose. Once today’s 1:00 pm MST deadline for payments on existing entries is passed, the AHA will have data to troubleshoot and resolve payment issues, and will be able to complete a final tally of paid registrations. Note that no entries will be added or rejected (paid or unpaid) until the AHA can resolve all existing payment issues. We are doing our best to resolve these issues as efficiently as possible, but expect that it may take another full business day or more to identify and resolve these payment issues.
From there, we will communicate about the status of 2013 NHC registrations and next steps for the competition. Rest assured that all currently registered entries will have an opportunity to be judged in the competition.
Please accept our apologies for the failures of this year’s registration and payment system.
NHC Registration Update as of Tuesday afternoon, February 26:
The American Homebrewers Association (AHA) has halted National Homebrew Competition (NHC) registration due to the extensive technical difficulties with the system that we have been troubleshooting (to limited effect) since registration opened earlier today. We will post updates on the status of NHC registration as we have them.
The AHA is deeply sorry for the problems associated with NHC registration today. The AHA worked in advance with our providers to ensure that registration would be seamless. But as we all saw, that did not result as promised or planned. We accept responsibility for today’s failures, and we apologize for the headaches.
We realize there will be many questions about next steps for existing and hopeful registrants. Again, please stay tuned for details.
Thank you for your support of the National Homebrew Competition. At the end of the day, the NHC—the world’s largest beer competition—is a testament to your creativity and success as homebrewers. Cheers to that, and again, please accept our apologies.