Homebrewers Association | AHA Forum

Admin => Questions about the forum? => Topic started by: Jimmy K on February 17, 2012, 09:07:18 PM

Title: Go Down
Post by: Jimmy K on February 17, 2012, 09:07:18 PM
For me, on my browser at least, when I open a thread and click 'Go Down' the page jumps to the top post ("Go Up" at the bottom goes to the same place). Glitch or just me? Anyone else?
Title: Re: Go Down
Post by: denny on February 17, 2012, 09:22:31 PM
Hmmmm...works like it should for me.  Using FF 10.0.2 on Win 7.  Also OK on the iPad2 using iOS 5.0.1
Title: Re: Go Down
Post by: hamiltont on February 17, 2012, 09:47:29 PM
What does "Go Down" supposed to do? When I click on it I jump down about 5 lines but not to the end of the page. Running FF 10.0.2 on Ubuntu 10.04 LTS.
Title: Re: Go Down
Post by: bluesman on February 17, 2012, 09:49:47 PM
What does "Go Down" supposed to do? When I click on it I jump down about 5 posts but not to the end of the page. Running FF 10.0.2 on Ubuntu 10.04 LTS.

Go down jumps down to the next series of posts whereas go up goes all the way back to the first post.
Title: Re: Go Down
Post by: hamiltont on February 17, 2012, 09:55:03 PM
Sorry Ron, I meant when I click on "Go Down" it drops about 5 lines not posts, but still stops on the first post. I'll just hit the end key and navigate that way. Cheers!!!
Title: Re: Go Down
Post by: a10t2 on February 17, 2012, 10:05:49 PM
I'm seeing the same thing in Safari on Mac OS X, and in Firefox on Win7.

Denny: Are the "new" buttons working for you as well?
Title: Re: Go Down
Post by: weithman5 on February 17, 2012, 10:50:25 PM
just takes me to the last post on whatever page i am on., which i think is right
Title: Re: Go Down
Post by: weithman5 on February 17, 2012, 11:24:13 PM
how do i find things i have posted in?
Title: Re: Go Down
Post by: hamiltont on February 17, 2012, 11:49:50 PM
how do i find things i have posted in?

Windows XP / IE 8 does work that way for me. FF 10.0.2 on Ubuntu 10.04 LTS doesn't.
Title: Re: Go Down
Post by: hamiltont on February 17, 2012, 11:52:13 PM
how do i find things i have posted in?

Under your Profile or way up at the far top left where it says "unread" and "Replies"
Title: Re: Go Down
Post by: weithman5 on February 18, 2012, 12:42:06 AM

Under your Profile or way up at the far top left where it says "unread" and "Replies"

wow, is that ever hidden.  way, way, way up at the top left. 
but thank you
Title: Re: Go Down
Post by: hamiltont on February 18, 2012, 05:29:28 PM

Under your Profile or way up at the far top left where it says "unread" and "Replies"

wow, is that ever hidden.  way, way, way up at the top left. 
but thank you

Up, up and far, far away. It took me a while to find it, quite a while actually...
Title: Re: Go Down
Post by: tschmidlin on February 18, 2012, 09:55:39 PM
So, seriously - is the problem of popping up in the middle of the page rather than at the newest unread message going to be fixed?
Title: Re: Go Down
Post by: denny on February 18, 2012, 10:26:44 PM
So, seriously - is the problem of popping up in the middle of the page rather than at the newest unread message going to be fixed?

I would hope so, but I'm not sure it's a forum software issue.  It works fine for me in both Firefox and Safari.
Title: Re: Go Down
Post by: tygo on February 19, 2012, 04:55:34 AM
So, seriously - is the problem of popping up in the middle of the page rather than at the newest unread message going to be fixed?

I would hope so, but I'm not sure it's a forum software issue.  It works fine for me in both Firefox and Safari.

It's happening for me as well so if there's a browser or forum setting I need to adjust I'd like to figure that out.
Title: Re: Go Down
Post by: tschmidlin on February 19, 2012, 06:38:11 AM
I use firefox too and it doesn't work right.  I'll play with some settings and see if I can figure anything out.

<edit> I can't find anything that makes a difference.
Title: Re: Go Down
Post by: Hokerer on February 19, 2012, 03:24:58 PM
I use firefox too and it doesn't work right.  I'll play with some settings and see if I can figure anything out.

<edit> I can't find anything that makes a difference.

I couldn't find anything either.  "Go Down" doesn't work for me and, more annoyingly, "New" and "Last Post" don't work either (they both send me to the first post of the last page of a thread).  I hope someone is looking into these issues and not just assuming everything's all right.
Title: Re: Go Down
Post by: euge on February 19, 2012, 03:34:20 PM
I use FF and everything appears to work right except clicking "last post" of a thread takes me to the middle of the last page. This is annoying and obviously isn't working for many. Same for "go down".

I would like to see the "unread & replies" buttons relocated to the dark menu bar all the way to the right. I'm not against change but their new placement seems awkward.

Also there is no "recent posts" feature. ???
Title: Re: Go Down
Post by: denny on February 19, 2012, 04:40:46 PM
I have no idea if it's at all connected, but I use the Curve layout instead of the default.  You can set that in Profile->Look and Layout if you want to try it.
Title: Re: Go Down
Post by: tygo on February 19, 2012, 05:44:13 PM
I have no idea if it's at all connected, but I use the Curve layout instead of the default.  You can set that in Profile->Look and Layout if you want to try it.

I don't see that option when I go to the Look and Layout screen.
Title: Re: Go Down
Post by: denny on February 19, 2012, 05:53:40 PM
I have no idea if it's at all connected, but I use the Curve layout instead of the default.  You can set that in Profile->Look and Layout if you want to try it.

I don't see that option when I go to the Look and Layout screen.

It should be the very first thing.
Title: Re: Go Down
Post by: euge on February 19, 2012, 06:53:52 PM
I have no idea if it's at all connected, but I use the Curve layout instead of the default.  You can set that in Profile->Look and Layout if you want to try it.

I don't see that option when I go to the Look and Layout screen.

It should be the very first thing.

Not for me. Maybe it's mods only?
Title: Re: Go Down
Post by: tygo on February 19, 2012, 06:54:54 PM
Not for me. Maybe it's mods only?

Yeah, I was thinking the same thing.  The very first thing I see in the Look and Layout section is Time Format.
Title: Re: Go Down
Post by: denny on February 19, 2012, 07:35:02 PM
Not for me. Maybe it's mods only?

Yeah, I was thinking the same thing.  The very first thing I see in the Look and Layout section is Time Format.

You don't see Current Theme right above that?
Title: Re: Go Down
Post by: punatic on February 19, 2012, 07:55:44 PM
GO UP and GO DOWN both work OK but NEW and LAST don't on my iPhone running Safari.

What's really annoying is the proximity of the UNREAD and REPLIES to the AHA logo/hotspot and the URL entry field on my phone's screen.  With my fat fingers when I try to click on REPLIES or UREAD, as often as not I miss and end up going to the AHA homepage or open the URL entry screen on my phone.

Would it be possible to move those two functions to a more easily accesable location?

I'm all for new and improved, but change for the sake of change seems silly, especially if the new is worse than the old.  Am I not seeing the improvements?  Are there any?
Title: Re: Go Down
Post by: tygo on February 19, 2012, 08:01:23 PM
Not for me. Maybe it's mods only?

Yeah, I was thinking the same thing.  The very first thing I see in the Look and Layout section is Time Format.

You don't see Current Theme right above that?

Nope.
Title: Re: Go Down
Post by: Hokerer on February 19, 2012, 11:32:34 PM
You don't see Current Theme right above that?
Nope.

Nor I, Time Format is the first item on my settings also
Title: Re: Go Down
Post by: bluesman on February 20, 2012, 03:07:27 AM
I don't see "current theme" either Denny.

Are you in profile/look and layout?
Title: Re: Go Down
Post by: tschmidlin on February 20, 2012, 06:23:04 AM
Same here, seems like a trend.  Although since Ron is a mod too and he doesn't see it, I guess that's not it.
Title: Re: Go Down
Post by: punatic on February 20, 2012, 07:20:11 AM
I really miss the RECENT function too.
Title: Re: Re: Go Down
Post by: Mark G on February 20, 2012, 01:24:13 PM
Same here, seems like a trend.  Although since Ron is a mod too and he doesn't see it, I guess that's not it.
Drink some of the mushroom beer, and then you'll see it, among other things. ;)
Title: Re: Go Down
Post by: Jimmy K on February 20, 2012, 03:01:39 PM
With IE9 anyway, I was able to fix this by viewing the site using compatability mode. Apparently the anchor links are not working correctly in the browser, and a quick search makes me think it is a widespread problem.
Title: Re: Go Down
Post by: denny on February 20, 2012, 03:50:54 PM
I don't see "current theme" either Denny.

Are you in profile/look and layout?

Profile->Forum Profile->Modify Profile->Look and Layout

(http://i794.photobucket.com/albums/yy221/dennyconn/Capture.jpg)



Title: Re: Go Down
Post by: jeffy on February 20, 2012, 04:58:14 PM
Mine doesn't have that.  It starts with Time format.
Title: Re: Go Down
Post by: tschmidlin on February 20, 2012, 05:16:44 PM
Mine looks like Jeff's, not like Denny's.
Title: Re: Go Down
Post by: euge on February 20, 2012, 05:26:41 PM
(https://lh3.googleusercontent.com/-8Or_aqErsfQ/T0KCCa9PEiI/AAAAAAAAAXU/ma3ZKhGTHWE/s800/Screenshot.png)

This is what it looks like.
Title: Re: Go Down
Post by: bluesman on February 20, 2012, 05:29:22 PM
I'm getting the same screen as euge.
Title: Re: Go Down
Post by: tschmidlin on February 20, 2012, 05:31:37 PM
I'm getting the same screen as euge.

Yeah, same as everyone except Denny apparently. :-\
Title: Re: Go Down
Post by: euge on February 20, 2012, 05:36:48 PM
I'm getting the same screen as euge.

Yeah, same as everyone except Denny apparently. :-\

He's an Administrator! He should have a different screen than us reprobates.
Title: Re: Go Down
Post by: bluesman on February 20, 2012, 05:39:52 PM
I'm getting the same screen as euge.

Yeah, same as everyone except Denny apparently. :-\

He's an Administrator! He should have a different screen than us reprobates.

I'm sure we'll get to the bottom of this...one way or another.
Title: Re: Go Down
Post by: denny on February 20, 2012, 06:07:53 PM
I'm getting the same screen as euge.

Yeah, same as everyone except Denny apparently. :-\

He's an Administrator! He should have a different screen than us reprobates.

Hmmmm....I wonder if Drew has it?  Ron is a mod, not an admin, so that might explain it.
Title: Re: Go Down
Post by: punatic on February 20, 2012, 06:50:26 PM
Denny - The title over your avatar just made me shoot OJ out of my nose. 
Title: Re: Go Down
Post by: Jimmy K on February 20, 2012, 07:05:53 PM
I'm getting the same screen as euge.

Yeah, same as everyone except Denny apparently. :-\

He's an Administrator! He should have a different screen than us reprobates.

Hmmmm....I wonder if Drew has it?  Ron is a mod, not an admin, so that might explain it.

Wait, I thought we were an autonomous collective?
Title: Re: Go Down
Post by: punatic on February 20, 2012, 07:10:22 PM
Wait, I thought we were an autonomous collective?

Some are more autonomous than others.
Title: Re: Go Down
Post by: bluesman on February 20, 2012, 07:29:11 PM
Hey Carl...you are making me smile right now.  :)

Thanks for the endorsement in your sig.  8)
Title: Re: Go Down
Post by: punatic on February 20, 2012, 07:34:23 PM
It's your time amigo!

Hey Carl...you are making me smile right now.    :)
Title: Re: Go Down
Post by: denny on February 20, 2012, 09:44:58 PM
Denny - The title over your avatar just made me shoot OJ out of my nose.

I hadn't noticed it yet!  I think Drew's been busy!
Title: Re: Go Down
Post by: dbeechum on February 21, 2012, 07:14:30 PM
I hadn't noticed it yet!  I think Drew's been busy!

*bow*
Title: Re: Go Down
Post by: tschmidlin on February 21, 2012, 07:22:14 PM
I hadn't noticed it yet!  I think Drew's been busy!

*bow*
Now if you could get busy fixing the issues people are having :)

It seems like it doesn't know where posts are, like the info is lost.  If I link to a post like this one, it will take you to the top of the page and not to the post.
http://www.homebrewersassociation.org/forum/index.php?topic=11015.msg137187#msg137187

If you hit the new button ( (http://www.homebrewersassociation.org/forum/Themes/homebrewers/images/english/new.gif) ), it goes to the top of the page with the oldest unread post, but not to the post itself.

If you hit the page looking button that is supposed to go to the last post ( (http://www.homebrewersassociation.org/forum/Themes/homebrewers/images/icons/last_post.gif) ), it takes you to the top of that page but not to the post.
http://www.homebrewersassociation.org/forum/index.php?topic=11015.msg137635#new

Any ideas what the problem is?
Title: Re: Go Down
Post by: dbeechum on February 21, 2012, 07:26:02 PM
Looks like a bug in the forum software. The AHA IT folks are going to be pulling the latest rev of the software over soon to see if that resolves the issue.

Denny and I do not have the power and access to do that.
Title: Re: Go Down
Post by: bluesman on February 21, 2012, 07:27:53 PM
Looks like a bug in the forum software. The AHA IT folks are going to be pulling the latest rev of the software over soon to see if that resolves the issue.

Denny and I do not have the power and access to do that.

I think Cindy said 5pm MT...
Title: Re: Go Down
Post by: tschmidlin on February 21, 2012, 07:29:03 PM
Looks like a bug in the forum software. The AHA IT folks are going to be pulling the latest rev of the software over soon to see if that resolves the issue.

Denny and I do not have the power and access to do that.
I didn't actually think it was your fault, but it is good to know that someone is working on it.  Do you have the problem too?  And do you have the same option as Denny to change your theme?
Title: Re: Go Down
Post by: bluesman on February 21, 2012, 07:30:34 PM
Hopefully the update won't take us down long.
Title: Re: Go Down
Post by: denny on February 21, 2012, 08:30:23 PM
I hadn't noticed it yet!  I think Drew's been busy!

*bow*
Now if you could get busy fixing the issues people are having :)

It seems like it doesn't know where posts are, like the info is lost.  If I link to a post like this one, it will take you to the top of the page and not to the post.
http://www.homebrewersassociation.org/forum/index.php?topic=11015.msg137187#msg137187

If you hit the new button ( (http://www.homebrewersassociation.org/forum/Themes/homebrewers/images/english/new.gif) ), it goes to the top of the page with the oldest unread post, but not to the post itself.

If you hit the page looking button that is supposed to go to the last post ( (http://www.homebrewersassociation.org/forum/Themes/homebrewers/images/icons/last_post.gif) ), it takes you to the top of that page but not to the post.
http://www.homebrewersassociation.org/forum/index.php?topic=11015.msg137635#new

Any ideas what the problem is?

Tom, when I clicked on that link it took me right to the post.  We need to figure out why it works for me but not others.
Title: Re: Go Down
Post by: tschmidlin on February 21, 2012, 08:37:29 PM
Tom, when I clicked on that link it took me right to the post.  We need to figure out why it works for me but not others.
I agree, but as far as I know you are the only one it works for.
Title: Re: Go Down
Post by: denny on February 21, 2012, 09:02:02 PM
Tom, when I clicked on that link it took me right to the post.  We need to figure out why it works for me but not others.
I agree, but as far as I know you are the only one it works for.

And it's so weird....if the problem isn't solved by this afternoon's upgrades, I'll as the IT folks to look into it.
Title: Re: Go Down
Post by: morticaixavier on February 21, 2012, 09:06:21 PM
Tom, when I clicked on that link it took me right to the post.  We need to figure out why it works for me but not others.
I agree, but as far as I know you are the only one it works for.

And it's so weird....if the problem isn't solved by this afternoon's upgrades, I'll as the IT folks to look into it.

it seems to work for me as well. ie 7.0.6002. go down and go up seem to work fine as well. The only wierd thing for me is that everytime I go to the page at work (shhh) I am not logged in but if I click the login link it automatically logs me in even as it takes me to the login page.
Title: Re: Go Down
Post by: Jimmy K on February 21, 2012, 09:20:06 PM
I've got a suspicion that it has to do with anchors <a> without href= attributes being depricated in HTML 5, though the page is XHTML 1.0 transitional which should support it. I looked at the source html and the links and anchor tags are formed correctly, but the browser is just not responding to them. Compatability view in IE9 fixed the problem for me, so I believe IE9 must have removed some anchor functionality.
 
Translation - anchors are the html elements that mark the spots in the page where the brower should go when you click the 'Go Down', 'Top', 'New' etc.
Title: Re: Go Down
Post by: tschmidlin on February 21, 2012, 09:34:31 PM
I've got a suspicion that it has to do with anchors <a> without href= attributes being depricated in HTML 5, though the page is XHTML 1.0 transitional which should support it. I looked at the source html and the links and anchor tags are formed correctly, but the browser is just not responding to them. Compatability view in IE9 fixed the problem for me, so I believe IE9 must have removed some anchor functionality.
 
Translation - anchors are the html elements that mark the spots in the page where the brower should go when you click the 'Go Down', 'Top', 'New' etc.
But if IE9 removed functionality, why would it affect those of us on firefox?
Title: Re: Go Down
Post by: Slowbrew on February 21, 2012, 10:09:29 PM
If it helps... I'm seeing the same thing as Tom and I'm running Firefox 10.0.2.

I see it in IE Version 8.0.6001.18702CO too.

Paul
Title: Re: Go Down
Post by: Jimmy K on February 22, 2012, 04:09:19 AM
But if IE9 removed functionality, why would it affect those of us on firefox?
Well, I only know enough to have bad ideas.
Title: Re: Go Down
Post by: tschmidlin on February 22, 2012, 08:49:26 AM
But if IE9 removed functionality, why would it affect those of us on firefox?
Well, I only know enough to have bad ideas.
Oh.  Here I thought you might be on to something ;D
Title: Re: Go Down
Post by: bluesman on February 22, 2012, 01:24:52 PM
Okay...now when I hit "new" it jumps to the proper place...anybody else?

Title: Re: Go Down
Post by: Jimmy K on February 22, 2012, 01:38:44 PM
But if IE9 removed functionality, why would it affect those of us on firefox?
Well, I only know enough to have bad ideas.
Oh.  Here I thought you might be on to something ;D
Although if the functionality has been deprecated, then it would dissappear eventually from all browsers, not just IE9.  Older browsers were forgiving of html errors, but with the recent proliferation of browsers and devices they have become much more strict. I just tried in Firefox 10 and get the same problems.
 
Google IE9 anchor tag and you'll find many posts about this same problem.
Title: Re: Go Down
Post by: jeffy on February 22, 2012, 01:39:50 PM
Okay...now when I hit "new" it jumps to the proper place...anybody else?
No, same same.  Perhaps you just clicked on a "new" link that was near the top of the page.
Title: Re: Go Down
Post by: euge on February 22, 2012, 08:03:09 PM
I have become fond of the "home" and "end" buttons on my keyboard.

Clicking on the "last post" icon takes me to the first or second post of the last page. I don't think this is a browser issue.
Title: Re: Go Down
Post by: denny on February 22, 2012, 08:15:10 PM
I just sent an email to the AHA IT staff.
Title: Re: Go Down
Post by: tschmidlin on February 22, 2012, 11:13:00 PM
I did some investigating of the problem . . .
The page I linked to had this URL
http://www.homebrewersassociation.org/forum/index.php?topic=11091.msg137880#new

This is the "APAs...AIPAs...Comp Yeast Strains?"  thread, correctly identified as topic=11091
However msg137880 doesn't exist on the page.

I've got: 137866 as the first message, followed by 137870, 137874, 137875, 137879, 137891, 137892, 137896, 137900

It can't go to message 137880 because it is not on the page, so it reverts to the top post.

Based on my recollection of the thread, the last post I read was 137879 - could it be as simple as it marking the "new post" in the url as the last post read +1?  This isn't correct, but if there was some logic that said "if msg# does not exist, go to the first message after msg#" then it would take you to the first new post.  And if it was expecting this logic but it got broken somehow, that would explain what we are seeing.

I could be completely wrong about how this works on the back end of course, I'm just making guesses.  But the url it is trying to link to doesn't exist.
Title: Re: Go Down
Post by: tschmidlin on February 22, 2012, 11:18:23 PM
Ok, clearly that is not exactly what is happening.

Another case:
http://www.homebrewersassociation.org/forum/index.php?topic=11029.msg137806#new

Again, msg137806 doesn't exist on this page.

In this case I know the last message I read was 137787, and the newest message is 137906.  Note, 906, not 806.

I have no idea why it is messing up the number of the message it is supposed to go to.
Title: Re: Go Down
Post by: bluesman on February 22, 2012, 11:36:57 PM
Okay...now when I hit "new" it jumps to the proper place...anybody else?
No, same same.  Perhaps you just clicked on a "new" link that was near the top of the page.

You're right...it was just that. I still have the issue.
Title: Re: Go Down
Post by: coolcindy on March 02, 2012, 09:25:39 PM
Hi Everyone,
Thanks for your investigation into this matter. We've done some digging as well and read your notes. We feel the code in the forum for the page down link is good and as you all have discovered, seem to be a browser issue.

We think the fix should really happen on the browser end. Any fix, if we could discover the correct place(s) that the code would need to be modified, might cause the same issue in other browsers or for Firefox and others to not work when SMF pushes out an update.  We could be chasing our tail after every SMF update. Since this issue is resolvable by viewing in another browser, and an error hasn't been uncovered, I think we should wait and see if the next version of Firefox for Ubunto and others clears it up.
Cindy
Title: Re: Go Down
Post by: jeffy on March 02, 2012, 10:50:58 PM
Thanks for looking into this, but wasn't it your change that made the difference?  Firefox and Safari used to work for me and now, since the newer version of the forum is up and running, they don't, right?  I was hoping that you'd find the difference from the old to the new version in this respect.
 
In the mean time if others have been able to use them normally and it's my settings that need to be adjusted, maybe one of those people could help me and others reset our browsers.
Title: Re: Go Down
Post by: tschmidlin on March 02, 2012, 11:28:00 PM
Hi Everyone,
Thanks for your investigation into this matter. We've done some digging as well and read your notes. We feel the code in the forum for the page down link is good and as you all have discovered, seem to be a browser issue.

We think the fix should really happen on the browser end. Any fix, if we could discover the correct place(s) that the code would need to be modified, might cause the same issue in other browsers or for Firefox and others to not work when SMF pushes out an update.  We could be chasing our tail after every SMF update. Since this issue is resolvable by viewing in another browser, and an error hasn't been uncovered, I think we should wait and see if the next version of Firefox for Ubunto and others clears it up.
Cindy
i have a hard time figuring out how it is a browser issue when in my specific case it is looking for a message that does not exist on the page.  Details in these messages:
http://www.homebrewersassociation.org/forum/index.php?topic=11015.msg137905#msg137905
http://www.homebrewersassociation.org/forum/index.php?topic=11015.msg137908#msg137908

It would seem the wrong URL is being delivered to the browser by the forum.
Title: Re: Go Down
Post by: punatic on March 03, 2012, 05:23:45 AM
Forum working great...

Changes to forum software...

Forum no longer working great...

"Browser problems"...  really?

Why was the change to the new software made?  Are there improvements to the forum with the new software?  All I am seeing is problems with the new software.

Not meaning to be a troll.  Just a firm believer in, "If it works don't fix it."  Especially if the cure is worse than the disease.
Title: Re: Go Down
Post by: bo on March 03, 2012, 01:23:28 PM
Forum working great...

Changes to forum software...

Forum no longer working great...

"Browser problems"...  really?

Why was the change to the new software made?  Are there improvements to the forum with the new software?  All I am seeing is problems with the new software.

Not meaning to be a troll.  Just a firm believer in, "If it works don't fix it."  Especially if the cure is worse than the disease.

+1
Title: Re: Go Down
Post by: Slowbrew on March 03, 2012, 02:19:04 PM
Since we didn't see much in the way of front end improvements or changes I assume the upgrade was to implement back end administrative upgrades and/or new interface connections.  Things like better integration with the ever spouted "social media" world.  These types of things are as important and sometimes more important than front end changes.  I've upgraded many systems for these reasons and it is very frustrating to have some "minor to you" function break and cause an issue.

That being said, it's a little too "old Microsoft" to say I performed an upgrade and your unchanged browser broke it.  A big pile of old jokes come to mind when I hear things like that.

The code may be fine, the function may work in some random browser or in any browser once in a while but that doesn't make this type of problem a browser issue.  In my shop we would be checking every configuration file on the system against the same files on the old system.  Something changed and it's probably not directly involved in the issue that is presenting itself.  The vendor will always say "it has to be xxxx" because "they've never seen it before" and "you're only customer having this issue" until you prove it isn't, they have and you're not.

Sorry to rant about this but I've seen this little play performed too many times over my 25 years in IT.  These icky little annoying problems always take the longest to fix.

Paul

Title: Re: Go Down
Post by: denny on March 03, 2012, 04:27:11 PM
But if it's the forum software change that caused it, why am I not having any problems?  Feels like we're going around in circles....
Title: Re: Go Down
Post by: bo on March 03, 2012, 06:51:39 PM
I no longer have any of the little faces to pick from, no bold, italic selections, etc. Not a big deal, but the new software doesn't offer anything additional, so overall it's a loss for me.

You may not be having a problem, because you log into a different area. I've seen this happen with other software.
Title: Re: Go Down
Post by: jeffy on March 03, 2012, 07:04:15 PM
But if it's the forum software change that caused it, why am I not having any problems?  Feels like we're going around in circles....

To me, this should be a big clue as to where to look for the problem/solution.  What is the difference between what denny sees and what the rest of the population sees. 
I know, he's an old hippie and probably sees many things the rest of us don't see, but we're talking about browsers and stuff here.
Title: Re: Go Down
Post by: punatic on March 03, 2012, 07:11:07 PM
But if it's the forum software change that caused it, why am I not having any problems?  Feels like we're going around in circles....

Denny, you just brought up a good memory for me:  when my son was very young he would close his eyes and think that no one could see him.   ;)

I'm glad the forum is working for you.  It is not working properly for me, on any machine I access it with.

The question still remains; why was the software change made?
Title: Re: Go Down
Post by: tschmidlin on March 03, 2012, 10:48:51 PM
But if it's the forum software change that caused it, why am I not having any problems?  Feels like we're going around in circles....

To me, this should be a big clue as to where to look for the problem/solution.  What is the difference between what denny sees and what the rest of the population sees. 
I know, he's an old hippie and probably sees many things the rest of us don't see, but we're talking about browsers and stuff here.
i agree, the fact that Denny is one of the few (only?) who sees the "theme" part of the profile is an indicator.  It may be because he is an admin, in which case what Denny sees should be ignored.  He's not a typical forum user.
Title: Re: Go Down
Post by: bo on March 04, 2012, 01:24:51 PM
The other thing that has changed is when I click on the unread post bitton and then select one to view, the unread post box is now missing so I can't go back and retrieve another one to view. I can use the back button, but then the previous post is still there. It really has been marked as read, but the back button doesn't refresh the screen to show that.

As I said earlier, I think administrators may not be having trouble, because of how they are logged in.
Title: Re: Go Down
Post by: denny on March 04, 2012, 05:46:56 PM
When I have time in the next couple days, I'll set up a non admin account and see what happens.
Title: Re: Go Down
Post by: bo on March 04, 2012, 05:48:43 PM
When I have time in the next couple days, I'll set up a non admin account and see what happens.

Thanks for looking into it.
Title: Re: Go Down
Post by: tubercle on March 04, 2012, 07:33:10 PM
The Tubercle is not having any problems.

Firefox, Chrome, Android2 or IE 9.
Title: Re: Go Down
Post by: tygo on March 04, 2012, 08:17:19 PM
The Tubercle is not having any problems.

Firefox, Chrome, Android2 or IE 9.

Now that's just weird.  Why would it be working for The Tubercle and not for the rest of us?  Does The Tubercle have some strange powers over internet browsers?  ::)
Title: Re: Go Down
Post by: tubercle on March 04, 2012, 08:37:03 PM
The Tubercle is not having any problems.

Firefox, Chrome, Android2 or IE 9.

Now that's just weird.  Why would it be working for The Tubercle and not for the rest of us?  Does The Tubercle have some strange powers over internet browsers?  ::)

 
To clarify.
The Tubercle is not having any problems with the features it uses. Posting, quoting, replys, unread and messages.
Title: Re: Go Down
Post by: punatic on March 04, 2012, 08:59:53 PM
To clarify.
The Tubercle is not having any problems with the features it uses. Posting, quoting, replys, unread and messages.

Yes, but... it rubs the lotion on its skin?
Title: Re: Go Down
Post by: linenoiz on March 04, 2012, 09:13:38 PM
But if it's the forum software change that caused it, why am I not having any problems?  Feels like we're going around in circles....
There is a very good chance that the problem lies in the custom theme that the rest of us are using. Based on the screen shot you posted a while back, you are using the default SMF theme (Curve). The theme the rest of us are using changes the HTML code produced and could be responsible for the malfunction the rest of us are seeing.
Title: Re: Go Down
Post by: bluesman on March 04, 2012, 11:39:18 PM
To clarify.
The Tubercle is not having any problems with the features it uses. Posting, quoting, replys, unread and messages.

Yes, but... it rubs the lotion on its skin?

If we can't laugh...we might as well go home.  ;)

Too funny  8)
Title: Re: Go Down
Post by: tubercle on March 04, 2012, 11:56:07 PM
To clarify.
The Tubercle is not having any problems with the features it uses. Posting, quoting, replys, unread and messages.

Yes, but... it rubs the lotion on its skin?

If we can't laugh...we might as well go home.  ;)

Too funny  8)

 Brave punatic. You will let me know when those hops stop screaming, won't you?
Title: Re: Go Down
Post by: punatic on March 04, 2012, 11:58:04 PM
Quid pro quo tuburcle, quid pro quo!
Title: Re: Go Down
Post by: tubercle on March 05, 2012, 12:03:47 AM
Quid pro quo tuburcle, quid pro quo!

 Awsome come back ;D ;D ;D ;D
Title: Re: Go Down
Post by: dennynonadmin on March 05, 2012, 06:23:11 PM
Well, I'll be damned...logging in as a mere mortal, I have the same "go down" problem.  I've reported it to the AHA IT folks.
Title: Re: Go Down
Post by: punatic on March 05, 2012, 06:33:22 PM
Well, I'll be damned...logging in as a mere mortal, I have the same "go down" problem.  I've reported it to the AHA IT folks.

Welcome to the forum.  Have you been brewing long?   ;D
Title: Re: Go Down
Post by: denny on March 05, 2012, 06:41:27 PM
Well, I'll be damned...logging in as a mere mortal, I have the same "go down" problem.  I've reported it to the AHA IT folks.

Welcome to the forum.  Have you been brewing long?   ;D

Do ya like my new photo, Carl?
Title: Re: Go Down
Post by: punatic on March 05, 2012, 07:00:02 PM
Well, I'll be damned...logging in as a mere mortal, I have the same "go down" problem.  I've reported it to the AHA IT folks.

Welcome to the forum.  Have you been brewing long?   ;D

Do ya like my new photo, Carl?

Hah!  As I always suspected! 
Yes. I like it.
Title: Re: Go Down
Post by: jeffy on March 05, 2012, 10:29:07 PM
Cool.  I knew it!  Maybe ask if they can restore the "recent items" button while they are at it.  Oh, and separate the unread items button from the AHA logo a little more for those of us (like me and Carl) with fat fingers.
Thanks.
Title: Re: Go Down
Post by: bo on March 05, 2012, 10:56:31 PM
Cool.  I knew it!  Maybe ask if they can restore the "recent items" button while they are at it.  Oh, and separate the unread items button from the AHA logo a little more for those of us (like me and Carl) with fat fingers.
Thanks.

IE go back to the old software. :D
Title: Re: Go Down
Post by: bo on March 05, 2012, 11:00:03 PM
So that's where the permanent "Unread" button is at. It's hiding by the logo. Didn't all of the unread, mark read, recent thread buttons used to be all together. Kind of makes sense that they would be.
Title: Re: Go Down
Post by: denny on March 05, 2012, 11:00:50 PM
Cool.  I knew it!  Maybe ask if they can restore the "recent items" button while they are at it.  Oh, and separate the unread items button from the AHA logo a little more for those of us (like me and Carl) with fat fingers.
Thanks.

Ummmm....I dunno.  Sounds like that all involves the SMF software itself.  I hope Cindy is still following this.
Title: Re: Go Down
Post by: a10t2 on March 05, 2012, 11:52:37 PM
Well, I'll be damned...logging in as a mere mortal, I have the same "go down" problem.  I've reported it to the AHA IT folks.

Well then the solution is obvious. Just make everyone an admin.
Title: Re: Go Down
Post by: BrewingRover on March 06, 2012, 02:43:47 AM
Well, I'll be damned...logging in as a mere mortal, I have the same "go down" problem.  I've reported it to the AHA IT folks.

Well then the solution is obvious. Just make everyone an admin.

LOL.

It would seem it's the theme. Can you let us mere mortals have the option to use the curve theme?
Title: Re: Go Down
Post by: denny on March 06, 2012, 03:56:43 PM
Well, I'll be damned...logging in as a mere mortal, I have the same "go down" problem.  I've reported it to the AHA IT folks.

Well then the solution is obvious. Just make everyone an admin.

LOL.

It would seem it's the theme. Can you let us mere mortals have the option to use the curve theme?

I can't...I don't know of someone else could or not. 
Title: Re: Go Down
Post by: Jimmy K on March 06, 2012, 04:06:24 PM
Well, I'll be damned...logging in as a mere mortal, I have the same "go down" problem.  I've reported it to the AHA IT folks.

NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
Title: Re: Go Down
Post by: Thirsty_Monk on March 07, 2012, 03:32:44 AM
Cool.  I knew it!  Maybe ask if they can restore the "recent items" button while they are at it.  Oh, and separate the unread items button from the AHA logo a little more for those of us (like me and Carl) with fat fingers.
Thanks.

Ummmm....I dunno.  Sounds like that all involves the SMF software itself.  I hope Cindy is still following this.
Denny, did you guys go to multiple servers?
It looks like users ldata is not propagated to other servers.
When we hit new server we start over with session on that server.
Title: Re: Go Down
Post by: punatic on March 07, 2012, 09:50:22 AM
Cool.  I knew it!  Maybe ask if they can restore the "recent items" button while they are at it.  Oh, and separate the unread items button from the AHA logo a little more for those of us (like me and Carl) with fat fingers.
Thanks.

Well Mr. Fat Fingers - Hawaii section ( 8) ) made a cool discovery...

Re: Recent Items

Go to > Homebrewers Association - AHA Forum

Scroll down to > Homebrewers Association - AHA Forum - Info Center - Forum Stats

And there, Lo and behold, is a hyperlink to > View the most recent posts on the forum.

Damn!  Is that convenient or what!
Title: Re: Go Down
Post by: denny on March 07, 2012, 04:50:08 PM
Cool.  I knew it!  Maybe ask if they can restore the "recent items" button while they are at it.  Oh, and separate the unread items button from the AHA logo a little more for those of us (like me and Carl) with fat fingers.
Thanks.

Ummmm....I dunno.  Sounds like that all involves the SMF software itself.  I hope Cindy is still following this.
Denny, did you guys go to multiple servers?
It looks like users ldata is not propagated to other servers.
When we hit new server we start over with session on that server.

Leos, I just don't know.  The AHA IT staff handles all of that an I merely do the housekeeping here.
Title: Re: Go Down
Post by: dbeechum on March 07, 2012, 06:23:56 PM
I'm thinking we have theme issue here.

Let me do some more looking.
Title: Re: Go Down
Post by: denny on March 07, 2012, 06:56:09 PM
I'm thinking we have theme issue here.

Let me do some more looking.

Are you using the default theme, and if so, do you have the problem? 

ETA:  still using my admin account, I changed to the default theme...the problem returned.  Switched back to Curve and it's gone.  We need to do something to allow people to change the theme.
Title: Re: Go Down
Post by: dbeechum on March 07, 2012, 07:18:21 PM
We should just need to modify our custom theme. It's a simple fix.
Title: Re: Go Down
Post by: denny on March 07, 2012, 07:33:07 PM
We should just need to modify our custom theme. It's a simple fix.

If you say so!  ;)
Title: Re: Go Down
Post by: bluesman on March 07, 2012, 07:34:44 PM
We should just need to modify our custom theme. It's a simple fix.

If you say so!  ;)

Drew to the rescue.  :-X  :)
Title: Re: Go Down
Post by: tschmidlin on March 08, 2012, 06:12:38 AM
We should just need to modify our custom theme. It's a simple fix.
Simple once you find exactly which part to change.  If you want to start making changes and need volunteers to test them, I will.
Title: Re: Go Down
Post by: Jimmy K on March 08, 2012, 01:20:56 PM
ETA:  still using my admin account, I changed to the default theme...the problem returned.  Switched back to Curve and it's gone.  We need to do something to allow people to change the theme.

Praise Ninkasi!
Title: Re: Go Down
Post by: bo on March 08, 2012, 11:28:59 PM
Is there something I need to do to turn on the smiley faces, font tools, etc.?
Title: Re: Go Down
Post by: a10t2 on March 09, 2012, 12:39:36 AM
Is there something I need to do to turn on the smiley faces, font tools, etc.?

There seems to be an option for it ("Show WYSIWYG editor on past page by default" in "Look and Layout"), but at least in my case having it checked/unchecked makes no difference.
Title: Re: Go Down
Post by: bo on March 09, 2012, 01:34:35 AM
That didn't do it for me either, but thanks anyway. Does anyone see these tools anymore?
Title: Re: Go Down
Post by: a10t2 on March 09, 2012, 01:49:44 AM
Does anyone see these tools anymore?

Yes. You don't have images or JavaScript disabled or something crazy like that, do you?
Title: Re: Go Down
Post by: bo on March 09, 2012, 02:55:43 AM
No. This didn't happen until the forum changes. I'll keep looking on my end, since you're not seeing the problem. Thanks.
Title: Re: Go Down
Post by: denny on March 15, 2012, 08:20:40 PM
I've just received word from Cindy that the problem is fixed.  I tried it for myself using the default theme and it seems to be working.  Please check it out and let us know.
Title: Re: Go Down
Post by: Hokerer on March 15, 2012, 08:27:08 PM
I've just received word from Cindy that the problem is fixed.  I tried it for myself using the default theme and it seems to be working.  Please check it out and let us know.

[HomeImprovement] I don't think so, Tim [/HomeImprovement]

Doesn't appear fixed for me.  IE8 on Win7.  Works in "compatibility view" (did yesterday too) but in "normal mode", no matter what link you click on, it still just sends you to the top of page containing the post and not to the post itself
Title: Re: Go Down
Post by: denny on March 15, 2012, 08:30:10 PM
Damn....
Title: Re: Go Down
Post by: Jimmy K on March 15, 2012, 09:26:26 PM
'Go Down' works for me now with compatibility view off.  But the 'New' button goes to the top of the page with the newest post, but not to the newest post itself.  I only care about the first problem though - PROBLEM SOLVED  ;D
Title: Re: Go Down
Post by: Slowbrew on March 15, 2012, 10:00:05 PM
'Go Down' works for me now with compatibility view off.  But the 'New' button goes to the top of the page with the newest post, but not to the newest post itself.  I only care about the first problem though - PROBLEM SOLVED  ;D

Looks like 'Go Down' is working in IE 8 and Firefox 10."whatever it just upgraded to while I was testing it". 

Posting a reply still throws me in at the top of the page and not my post though.  I can live with that.

Paul
Title: Re: Go Down
Post by: jeffy on March 15, 2012, 11:00:39 PM
For me it still goes to the top of the page with the first unread post in Firefox and on the mac.  IE still works in compatibility mode.
Title: Re: Go Down
Post by: Hokerer on March 16, 2012, 12:07:04 AM
Now at home and Chrome on Win7 still has the problem.  Links to posts, "last post", "new" buttons all just take me to the top of the appropriate page of the thread, not to the post itself.
Title: Re: Go Down
Post by: tschmidlin on March 16, 2012, 07:43:09 AM
I've just received word from Cindy that the problem is fixed.  I tried it for myself using the default theme and it seems to be working.  Please check it out and let us know.
Go down might be working, but the new button is still not working for me.
Title: Re: Go Down
Post by: hamiltont on March 16, 2012, 01:57:17 PM
I've just received word from Cindy that the problem is fixed.  I tried it for myself using the default theme and it seems to be working.  Please check it out and let us know.
Go down might be working, but the new button is still not working for me.
Same here... Ubuntu Linux 10.04 LTS & Firefox 11.0
Title: Re: Go Down
Post by: denny on March 16, 2012, 04:05:29 PM
Cindy is keeping an eye on this thread, so please keep posting your experiences.
Title: Re: Go Down
Post by: bluesman on March 16, 2012, 04:37:49 PM
The "GO DOWN" option works for me but the "NEW" button doesn't work at this time.
Title: Re: Go Down
Post by: james on June 28, 2012, 09:53:05 PM
Any update on the NEW button working?  It still just takes me to the top of the page
Title: Re: Go Down
Post by: punatic on June 28, 2012, 09:54:49 PM
SHHHHHH!!  Trouble-maker!  Now you've gone and done it. 

We're supposed to just give up and learn to live with it. 
Title: Re: Go Down
Post by: tschmidlin on June 29, 2012, 07:25:12 AM
SHHHHHH!!  Trouble-maker!  Now you've gone and done it. 

We're supposed to just give up and learn to live with it. 
I've given up. I use the forum a lot less now, it is just too annoying to try to do a quick check and figure out where I left off in a thread.  I mostly just check it out at night when I can at least look at posts from "today" and know they haven't been read. :(
Title: Re: Go Down
Post by: phillamb168 on June 29, 2012, 08:46:03 AM
SHHHHHH!!  Trouble-maker!  Now you've gone and done it. 

We're supposed to just give up and learn to live with it. 
I've given up. I use the forum a lot less now, it is just too annoying to try to do a quick check and figure out where I left off in a thread.  I mostly just check it out at night when I can at least look at posts from "today" and know they haven't been read. :(

reader.google.com yo. RSS link is http://www.homebrewersassociation.org/forum/index.php?action=.xml;type=rss
Title: Go Down
Post by: kgs on June 29, 2012, 12:43:39 PM
I'm using Tapatalk on my iPad and find it's much easier for seeing what's new.
Title: Re: Go Down
Post by: bluesman on June 29, 2012, 01:44:01 PM
I'm using Tapatalk on my iPad and find it's much easier for seeing what's new.

Same here except I use it on my iphone.  It's really easy to use, but is there a way to modify a post?
Title: Re: Go Down
Post by: jeffy on June 29, 2012, 03:26:08 PM
I avoid using my ipad and my macbook because of this.  I hate it, but using IE is the only way I can get to the first new post.
Title: Re: Go Down
Post by: punatic on June 29, 2012, 06:18:28 PM
So, the new forum software was rolled out almost six months ago, it's loaded with bugs, we get promises that they will be fixed, and absolutely nothing but, "It's your browser's fault." is all we get in the way of fixes?

What an awesome IT department! 
Title: Re: Go Down
Post by: bo on June 29, 2012, 09:43:47 PM
Well, I don't think my browser placed that "unread" button at the absolute worst place on the page. How hard is it to move a button a few mm?
Title: Re: Go Down
Post by: dbeechum on June 29, 2012, 10:02:47 PM
The AHA just got a new IT crew, they'll be taking a look at it. We suspect it's a theme thing because if people move out of the default theme, the problems go away. (I think)

We've asked them to focus on this, so changes soon.
Title: Re: Go Down
Post by: linenoiz on June 29, 2012, 10:08:27 PM
You might keep an eye on this (http://www.simplemachines.org/community/index.php?topic=478937.msg3351407#msg3351407) thread, as this fella seems to be having the exact same problem.

As a possible alternative, maybe you could unlock the theme selection for us mortals so that we can use the Curve theme which works?
Title: Re: Go Down
Post by: james on June 29, 2012, 11:18:10 PM
The AHA just got a new IT crew, they'll be taking a look at it. We suspect it's a theme thing because if people move out of the default theme, the problems go away. (I think)

We've asked them to focus on this, so changes soon.


Drew,

Where do we change our theme?  I looked everywhere through the profile settings and couldn't find anyplace to change it.

Title: Go Down
Post by: denny on June 30, 2012, 12:16:25 AM
The AHA just got a new IT crew, they'll be taking a look at it. We suspect it's a theme thing because if people move out of the default theme, the problems go away. (I think)

We've asked them to focus on this, so changes soon.


Drew,

Where do we change our theme?  I looked everywhere through the profile settings and couldn't find anyplace to change it.

At this point, only administrators can change their theme.  The IT people are looking at it as a last ditch solution for everybody.  The good news is that the new IT director has experience in the language the forum is programmed in.


Sent from my iPad using Tapatalk HD
Title: Re: Go Down
Post by: kgs on July 06, 2012, 08:45:12 PM
I'm using Tapatalk on my iPad and find it's much easier for seeing what's new.

Same here except I use it on my iphone.  It's really easy to use, but is there a way to modify a post?

Not that I know of, and I can't seem to quote a post, either. But it is easier for findability.
Title: Re: Go Down
Post by: denny on July 07, 2012, 03:30:50 PM
I'm using Tapatalk on my iPad and find it's much easier for seeing what's new.

Same here except I use it on my iphone.  It's really easy to use, but is there a way to modify a post?

Not that I know of, and I can't seem to quote a post, either. But it is easier for findability.

To quote a post, just tap on it and select "quote" from the menu that comes up.

Haven't found a way to modify a post yet.
Title: Re: Re: Go Down
Post by: Mark G on July 07, 2012, 03:48:20 PM
I'm using Tapatalk on my iPad and find it's much easier for seeing what's new.

Same here except I use it on my iphone.  It's really easy to use, but is there a way to modify a post?

Not that I know of, and I can't seem to quote a post, either. But it is easier for findability.

To quote a post, just tap on it and select "quote" from the menu that comes up.

Haven't found a way to modify a post yet.
I'm running Tapatalk on an Android phone, and when I tap my own post, "modify" is one of the menu options that pops up.
Title: Re: Go Down
Post by: denny on July 07, 2012, 05:03:30 PM
That doesn't seem to be available on TapaTalk for iPad.
Title: Re: Go Down
Post by: punatic on July 15, 2012, 08:59:55 PM
I spotted the new layout this morning when I logged on.  Can't really spend much time checking it out now because I'm using my iPhone, and am out on some Kilauea lava flows

It's encouraging to see changes being made (on the forum and the lava flows.)
Title: Re: Go Down
Post by: jeffy on July 15, 2012, 10:55:09 PM
I don't see anything different.  The new post button still goes to the top of the last page.
Title: Re: Go Down
Post by: punatic on July 16, 2012, 03:14:22 AM
Now that I'm on my home computer nothing looks different.

I've heard volcanic gasses can make you hallucinate...   :o
Title: Re: Go Down
Post by: punatic on July 16, 2012, 03:17:58 PM
Back on my iPhone using Safari again. The page layouts on this forum have changed dramtically.  The boxes containiing subjects or replies are completely reconfigured.  The function bar imediately above the Support The AHA banner appears as a series of small page icons with a jumble of different sized letters superimposed over them where the function hyperlinks should be.  The page icons are small and numerous and look like lightbulbs on a Las Vegas show sign or something.

Weird.  If I knew how to capture a screen shot with my iPhone I would post it.

As far as I know no settings have been changed in my phone's browser.  All other web sites appear unchanged.  No recent updates or settings changes made on this end.
Title: Re: Go Down
Post by: dbeechum on July 16, 2012, 03:41:41 PM
And oddly, I'm fairly certain they've made no changes here either.
Title: Re: Go Down
Post by: denny on July 16, 2012, 04:01:31 PM
And oddly, I'm fairly certain they've made no changes here either.

Yeah, I really don't think anything has changed on this end.  Drew and I have a conference call with the AHA web team tomorrow about forum issues.  I'll try to remember to ask. 
Title: Re: Go Down
Post by: a10t2 on July 16, 2012, 06:58:55 PM
Back on my iPhone using Safari again. The page layouts on this forum have changed dramtically.

Interesting... I'm on my iPhone (iOS 5.1.1) and everything looks the same.

Menu button + sleep button takes a screenshot, btw.
Title: Re: Go Down
Post by: punatic on July 16, 2012, 07:54:38 PM
Thanks A1.
Here is a screenshot of the Questions about the forum? topics list page from my iPhone:

(http://i1098.photobucket.com/albums/g380/joebrewski/For%20AHA%20Forum/IMG_4685.png)



As compared to my desktop running IE in Windows 7:

(http://i1098.photobucket.com/albums/g380/joebrewski/For%20AHA%20Forum/Printscreen.jpg)

Is there an AHA forum iPhone app?  Could it have been installed on my phone without my knowledge?  The page on my iPhone used to look exactly like the page on my desktop until yesterday.
Title: Re: Go Down
Post by: a10t2 on July 17, 2012, 01:08:56 AM
I'd reboot your iPhone and see if that does anything. Hold down the sleep button until a slider pops up.
Title: Re: Go Down
Post by: punatic on July 17, 2012, 04:39:13 AM
I'd reboot your iPhone and see if that does anything. Hold down the sleep button until a slider pops up.

No joy.   :(
Title: Re: Go Down
Post by: euge on July 17, 2012, 04:50:27 AM
I think I saw something briefly like that on my tablet a few months back. It appeared and then "corrected" itself.

Can you set safari so that it isn't running as "mobile" and loads better pages as a desktop?
Title: Re: Go Down
Post by: denny on July 17, 2012, 05:27:02 PM
Just had a meeting with Drew, Gary Glass, and Cindy Jones from the IT department.  We've come up with a plan to identify what's causing the problem, which is the first step towards getting it fixed.  I can't tell you how soon that might happen, but it's in the works as we speak and the AHA IT staff is taking the issue seriously.  Thanks to everyone for their patience and I hope you won't have to wait much longer.
Title: Re: Go Down
Post by: punatic on July 25, 2013, 08:30:38 AM
Just had a meeting with Drew, Gary Glass, and Cindy Jones from the IT department.  We've come up with a plan to identify what's causing the problem, which is the first step towards getting it fixed.  I can't tell you how soon that might happen, but it's in the works as we speak and the AHA IT staff is taking the issue seriously.  Thanks to everyone for their patience and I hope you won't have to wait much longer.
So here we are over a year later and nothing has changed.

My guess on how the actual conversation went was, "Just leave it alone.  Soon they wiil accept the staus quo as the new normal and learn to live with it."

Nice...
Title: Re: Go Down
Post by: Jimmy K on July 25, 2013, 12:21:19 PM
So here we are over a year later and nothing has changed.

My guess on how the actual conversation went was, "Just leave it alone.  Soon they wiil accept the staus quo as the new normal and learn to live with it."

Nice...
GMan: We have top men working on it...
 
Indy: Who?
 
Gman: Top ... men ...