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General Category => Events => Topic started by: morticaixavier on February 26, 2013, 06:05:42 PM

Title: NHC Direct links email
Post by: morticaixavier on February 26, 2013, 06:05:42 PM
Hey,

I got an email last week about the NHC entry opening today (Woo Hoo) and it mentioned that we should get an email today with the list of direct links to the various sites. I havn't recieved that yet has anyone else?

Any idea from the AHA crew when we might expect that? is it going to be a 'last minute before opening thing'?

Title: Re: NHC Direct links email
Post by: theDarkSide on February 26, 2013, 06:08:43 PM
I suspect you'll see it just before the entry window opens, maybe a 1/2 hour or so.

The links are also supposed to be updated on the judging region page, but based on what happened on the hotel registration day (links didn't show up until host hotel was almost sold out ), I'd like to have the email "in hand"
Title: Re: NHC Direct links email
Post by: denny on February 26, 2013, 06:11:00 PM
I just emailed Janis and asked here to look in here when she has time.  She's gonna have a busy day!
Title: Re: NHC Direct links email
Post by: Janis on February 26, 2013, 06:13:47 PM
Hi guys,

The e-mail with the links was sent out at 11:00 AM MST.  This should give everyone enough time to upgrade their browser and have their member number and entry information handy when the online registration opens at 1:00 PM MST.

Good luck in the competition!

Cheers,
Janis
Title: Re: NHC Direct links email
Post by: denny on February 26, 2013, 06:14:50 PM
Hi guys,

The e-mail with the links was sent out at 11:00 AM MST.  This should give everyone enough time to upgrade their browser and have their member number and entry information handy when the online registration opens at 1:00 PM MST.

Good luck in the competition!

Cheers,
Janis

BOOM!  Ask and ye shall receive!  ;)
Title: Re: NHC Direct links email
Post by: theDarkSide on February 26, 2013, 06:19:50 PM
But mine has to go through the midwest and all that nasty winter weather...hope it gets here in time.

Just kidding...I just received it.  Thanks Janis, and best of luck over the next couple months.  Hopefully the changes made this year make it easier for you to coordinate this enormous competition!!!

Good luck everyone!
Title: Re: NHC Direct links email
Post by: morticaixavier on February 26, 2013, 06:20:13 PM
Thanks Janis,

My email must be being slow. I will keep my eye out for it.
Title: Re: NHC Direct links email
Post by: morticaixavier on February 26, 2013, 06:21:34 PM
Thanks Janis,

My email must be being slow. I will keep my eye out for it.

hmmm,

still no go for me.

My membership expires at the end of February, keep meaning to renew. Could this be the problem? your not filtering out NEARLY expired folks are you?
Title: Re: NHC Direct links email
Post by: denny on February 26, 2013, 06:25:11 PM
Thanks Janis,

My email must be being slow. I will keep my eye out for it.

hmmm,

still no go for me.

My membership expires at the end of February, keep meaning to renew. Could this be the problem? your not filtering out NEARLY expired folks are you?

No, I think it's personal!   ;D
Title: Re: NHC Direct links email
Post by: morticaixavier on February 26, 2013, 06:26:16 PM
Thanks Janis,

My email must be being slow. I will keep my eye out for it.

hmmm,

still no go for me.

My membership expires at the end of February, keep meaning to renew. Could this be the problem? your not filtering out NEARLY expired folks are you?

No, I think it's personal!   ;D

figures,

I guess I should have gone and visited her last time I was in Boulder.

Janis,

If I bring you flowers a beer (what was I thinking?) next time I'm in town will you forgive me?
Title: Re: NHC Direct links email
Post by: theDarkSide on February 26, 2013, 06:29:58 PM
With all this talk about updating Internet Explorer to at least IE8, I assume Firefox will not have any issues?
Title: Re: NHC Direct links email
Post by: morticaixavier on February 26, 2013, 06:32:56 PM
well,

I renewed my membership and I just got the receipt for that in my email but no info email.
Title: Re: NHC Direct links email
Post by: Janis on February 26, 2013, 06:42:46 PM
Thanks Janis,

My email must be being slow. I will keep my eye out for it.

hmmm,

still no go for me.

My membership expires at the end of February, keep meaning to renew. Could this be the problem? your not filtering out NEARLY expired folks are you?

Are you crazy?  That e-mail went out to EVERYBODY who has ever contacted the AHA.  It's a huge list.  Check your Spam/Junk folder. Or, I suppose I can post it here...

Cheers,
Janis
Title: Re: NHC Direct links email
Post by: Janis on February 26, 2013, 06:50:25 PM
Note: Online reg opens TODAY at 1:00 PM MST (3:00 PM EST).
Note: Please upgrade your browser to IE 8 minimum, and/or the latest version of any other browser before trying to register online.

Here are the cities and the links that go with them.

Seattle, WA                        http://www.brewingcompetition.com/region1 (http://www.brewingcompetition.com/region1)
Pleasanton, CA             http://www.brewingcompetition.com/region2 (http://www.brewingcompetition.com/region2)
San Diego, CA                    http://www.brewingcompetition.com/region3 (http://www.brewingcompetition.com/region3)
Denver, CO                         http://www.brewingcompetition.com/region4 (http://www.brewingcompetition.com/region4)
Tulsa, OK                             http://www.brewingcompetition.com/region5 (http://www.brewingcompetition.com/region5)
Kansas City, MO               http://www.brewingcompetition.com/region6 (http://www.brewingcompetition.com/region6)
Saint Paul, MN                  http://www.brewingcompetition.com/region7 (http://www.brewingcompetition.com/region7)
Milwaukee, WI                 http://www.brewingcompetition.com/region8 (http://www.brewingcompetition.com/region8)
Atlanta, GA                         http://www.brewingcompetition.com/region9 (http://www.brewingcompetition.com/region9)
Zanesville, OH                   http://www.brewingcompetition.com/region10 (http://www.brewingcompetition.com/region10)
New York City, NY            http://www.brewingcompetition.com/region11 (http://www.brewingcompetition.com/region11)

Final Round (for judges)               http://www.brewingcompetition.com/final (http://www.brewingcompetition.com/final)

The main landing page                   http://www.brewingcompetition.com (http://www.brewingcompetition.com)

Good luck in the competition!

Cheers,
Janis
Title: Re: NHC Direct links email
Post by: udubdawg on February 26, 2013, 06:55:09 PM
29A American-Belgian Style Ale (Custom Style)

???

I don't see this mentioned in the rule changes, and don't recall it last year...
Title: Re: NHC Direct links email
Post by: Janis on February 26, 2013, 07:00:40 PM
Thanks for pointing that out!

Please disregard that category, as it is not a category in the NHC.  That is an artifact of the software, and it will be removed before online registration begins.

Cheers,
Janis
Title: Re: NHC Direct links email
Post by: Janis on February 26, 2013, 07:17:11 PM
Thanks Janis,

My email must be being slow. I will keep my eye out for it.

hmmm,

still no go for me.

My membership expires at the end of February, keep meaning to renew. Could this be the problem? your not filtering out NEARLY expired folks are you?

No, I think it's personal!   ;D

figures,

I guess I should have gone and visited her last time I was in Boulder.

Janis,

If I bring you flowers a beer (what was I thinking?) next time I'm in town will you forgive me?
(Good save)  How can I refuse? :)
Title: Re: NHC Direct links email
Post by: Janis on February 26, 2013, 07:19:47 PM
With all this talk about updating Internet Explorer to at least IE8, I assume Firefox will not have any issues?

If you have updated Firefox when it prompted you to do so, then you should be O.K.  I'm on Firefox 18.
Title: Re: NHC Direct links email
Post by: morticaixavier on February 26, 2013, 07:31:30 PM
Thanks for the links Janis I have no idea why I didn't get it. But it's all good now.
Title: Re: NHC Direct links email
Post by: theDarkSide on February 26, 2013, 07:40:10 PM
If you have updated Firefox when it prompted you to do so, then you should be O.K.  I'm on Firefox 18.

Oh so you mean the five times in the past 30 days? ;)  This gets updated almost as much as Flash and Java!

Thanks Janis.
Title: Re: NHC Direct links email
Post by: tygo on February 26, 2013, 08:06:44 PM
Well, I got through the registration before I got the Service Unavailable error...
Title: Re: NHC Direct links email
Post by: narvin on February 26, 2013, 08:07:37 PM
503.  The constant clicking of reload begins...
Title: Re: NHC Direct links email
Post by: rjharper on February 26, 2013, 08:09:26 PM
503.  The constant clicking of reload begins...

+503
Title: Re: NHC Direct links email
Post by: redbeerman on February 26, 2013, 08:11:18 PM
503.  The constant clicking of reload begins...

+503

+1 +503
Title: Re: NHC Direct links email
Post by: theDarkSide on February 26, 2013, 08:11:51 PM
503.  The constant clicking of reload begins...

I wonder if I need to do this for each entry!
Title: Re: NHC Direct links email
Post by: snowtiger87 on February 26, 2013, 08:12:35 PM
I got registered on the Denver site but somehow it lost all my info. I can login but all the info (Name, address, etc) is blank and when I select "add entries" it takes be back to the login. Also, when I click "Edit info" I get a blank page.

Did this happen to anyone else?
Title: Re: NHC Direct links email
Post by: udubdawg on February 26, 2013, 08:14:50 PM
"Currently, 0 entries have been logged."

I guess fears of how fast this was going to fill up were unfounded!   ;D
Title: Re: NHC Direct links email
Post by: rjharper on February 26, 2013, 08:14:59 PM
503.  The constant clicking of reload begins...

I wonder if I need to do this for each entry!

God I hope not, or I'll get no work done this afternnon
Title: Re: NHC Direct links email
Post by: hopfenundmalz on February 26, 2013, 08:15:49 PM
It does not let me in, need to reset the password, then it does not recognize my e-mail address.

This is very frustrating.
Title: Re: NHC Direct links email
Post by: jtodd on February 26, 2013, 08:16:23 PM
Tried to register in the Milwaukee region, but got the following error:

Parse error: syntax error, unexpected $end in /data/vhost1/www.brewingcompetition.com/deploy/html/region8/sections/register.sec.php on line 398

I can't believe you guys went with the hosted solution when you have web servers of your own.
Title: Re: NHC Direct links email
Post by: theDarkSide on February 26, 2013, 08:25:33 PM
NYC 109 registered already.  I managed to get 1 in so far.
Title: Re: NHC Direct links email
Post by: snowtiger87 on February 26, 2013, 08:28:49 PM
The Denver siteis officially hosed. I was able to get it to take my info on a different e-mail address but now when I log in and click "Add entries" it brings upa page that tells me "I must be logged in to access this area"
Title: Re: NHC Direct links email
Post by: redzim on February 26, 2013, 08:28:50 PM
NYC 109 registered already.  I managed to get 1 in so far.

just got 1 in NYC so far, it keeps asking me to log in again....
Title: Re: NHC Direct links email
Post by: tom on February 26, 2013, 08:30:41 PM
I got registered on the Denver site but somehow it lost all my info. I can login but all the info (Name, address, etc) is blank and when I select "add entries" it takes be back to the login. Also, when I click "Edit info" I get a blank page.

Did this happen to anyone else?
Happened to me the first time, but now just the dreaded 503.
At first it said that one entry had been added to Denver, but now 0.
Good luck.  Entering an Old Ale? ; )  I am.
Title: Re: NHC Direct links email
Post by: a10t2 on February 26, 2013, 08:31:34 PM
Haven't been able to get into the database for the Denver site yet, but the HTTP server was up long enough that I was able to register an account. Now that's 503-ing as well.

I've done enough web development that I'm sympathetic, but this is getting to be a pattern. We know how many members there are and that they'll all hit the server at once - what's the x factor?
Title: Re: NHC Direct links email
Post by: tom on February 26, 2013, 08:33:05 PM
66 entries in Denver.  I had to re-login, then 503d again.
Ouch this is painful.
Title: Re: NHC Direct links email
Post by: narvin on February 26, 2013, 08:35:08 PM
Methinks AHA needs to get a better hosting solution.  Seeing mysql errors about too many connections is so 2001.
Title: Re: NHC Direct links email
Post by: smkranz on February 26, 2013, 08:37:24 PM
I have one entry in NY so far.  Keep getting 503 error as well.
Title: Re: NHC Direct links email
Post by: zen_brew on February 26, 2013, 08:38:24 PM
 I love the AHA, but I am very disappointed in the server overloads. I mean there couldn't be more than a couple 10 thousand people trying to get in. That isn't that bad when you consider the bandwidth of big web pages.  Time to spend some money on server upgrades or better hosting maybe.
Title: Re: NHC Direct links email
Post by: snowtiger87 on February 26, 2013, 08:41:15 PM
Now getting 503. Ugh  >:(
Title: Re: NHC Direct links email
Post by: redbeerman on February 26, 2013, 08:45:00 PM
If I can't get in soon, I may just blow it off.  This is very frustrating.
Title: Re: NHC Direct links email
Post by: slobrewer on February 26, 2013, 08:45:34 PM
I love the AHA, but I am very disappointed in the server overloads. I mean there couldn't be more than a couple 10 thousand people trying to get in. That isn't that bad when you consider the bandwidth of big web pages.  Time to spend some money on server upgrades or better hosting maybe.

This isn't a server hardware issue.  Last year a single small site handled all the volume for all 12 regions.  The problem is the competition software they chose.  It's clearly not designed to handle this kind of scale and that's not an easy fix where you can just throw bigger machines at the problem.  Plus, they now have 12 servers to manage rather than just one.

I honestly think the AHA needs to suck it up and shut down the registration while they figure out a new plan.  Especially before they start taking money for the entries.  Otherwise we'll have hundreds of people wasting their entire afternoons trying to get their entries registered.
Title: Re: NHC Direct links email
Post by: porterpounder on February 26, 2013, 08:47:12 PM
Not usually a complainer, but 45 minutes and one entry accepted? Going to name my next entry "503".
Title: Re: NHC Direct links email
Post by: dwarven_stout on February 26, 2013, 08:50:11 PM
If I can't get in soon, I may just blow it off.  This is very frustrating.

My AHA membership is up for renewal this month. Considering that NHC entries are basically the only thing I use my membership for...
Title: Re: NHC Direct links email
Post by: snowtiger87 on February 26, 2013, 08:51:01 PM
I have already wasted an afternoon.
Title: Re: NHC Direct links email
Post by: kscharf1 on February 26, 2013, 08:52:11 PM
As far as I can tell, registration for Milwaukee is not working at all
Title: Re: NHC Direct links email
Post by: tygo on February 26, 2013, 08:52:31 PM

I honestly think the AHA needs to suck it up and shut down the registration while they figure out a new plan.  Especially before they start taking money for the entries.  Otherwise we'll have hundreds of people wasting their entire afternoons trying to get their entries registered.

I agree.  They should hit reset on this process, get their stuff together, and try again.  This is really ridiculous. 
Title: Re: NHC Direct links email
Post by: hopfenundmalz on February 26, 2013, 08:53:30 PM
This is so bad.
Title: Re: NHC Direct links email
Post by: slobrewer on February 26, 2013, 08:54:42 PM
Janis,
It's time to shut this thing down.  There are a lot of pissed off members that are stuck between a rock and a hard place.  On one hand they want to get their entries in so they can't give stop trying for fear that the competition will fill up.  On the other hand this is a colossal waste of time and is just pissing people off.

Shut down the registration, figure out a new plan, and open it back up when you're ready to handle the scale so it's fair for everyone.
Title: Re: NHC Direct links email
Post by: theDarkSide on February 26, 2013, 08:55:46 PM
Well NYC has been stuck on 123 of 750 for quite a while so maybe no one is getting entries in.  I have one in NYC and I'd hate for it to sell out when I have a few more to enter and can't enter another region.
Title: Re: NHC Direct links email
Post by: narvin on February 26, 2013, 08:58:08 PM
Whoever wrote this software should be impaled with a mash paddle.  With modern hardware, if you can't get your site to handle a few hundred connections at once, you should find a new career.
Title: Re: NHC Direct links email
Post by: hopmonster on February 26, 2013, 08:59:26 PM
Not usually a complainer, but 45 minutes and one entry accepted? Going to name my next entry "503".

You did better then me. I have been trying for 50 minutes and only managed to register. Add an entry give me the message: "Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later."

After being shut out of NHC because I did net get the alternate site via tweet, I am pretty disappointed.
Title: Re: NHC Direct links email
Post by: snowtiger87 on February 26, 2013, 09:01:15 PM
Denver has been stuck on 68 or 750 for a while now.
Title: Re: NHC Direct links email
Post by: redbeerman on February 26, 2013, 09:02:01 PM
Nothin' yet.   :( >:( :P
Title: Re: NHC Direct links email
Post by: alikocho on February 26, 2013, 09:02:54 PM
The software is problematic. I run the UK National Homebrew Competition, have helped with the Irish National Homebrew Competition and we have similar problems with hosting on a server I own. Multiple registrations at the same time seem to shut the database down.

Beyond this, I have some beer to enter, I'm the other side of an ocean and I can't stay up all night.


And I note that NY now says 0 entries have been logged...
Title: Re: NHC Direct links email
Post by: morticaixavier on February 26, 2013, 09:03:24 PM
at least we can still get to the forum to b***h about it! Bright side ;D
Title: Re: NHC Direct links email
Post by: hopmonster on February 26, 2013, 09:06:14 PM
They really need a stand alone entry system that can take an XML loading of entries. How hard would it be to do this in Ruby and outsource the hosting as it is a short duration thing. Oh, and BOOO!

I am giving up trying to enter rather then get more and more PO'd.
Title: Re: NHC Direct links email
Post by: theDarkSide on February 26, 2013, 09:06:59 PM
I know they're running around like crazy now, but how about throwing us a bone?  If the service is down and no one is registering entries ( NYC stuck at 123 ), then let us know so we can stop hitting the servers.  Maybe have a temporary delay and reopen when they think it's ready to handle the traffic?

I gotta pee but don't want to leave the computer  ;D
Title: Re: NHC Direct links email
Post by: stubbornman on February 26, 2013, 09:08:44 PM
I can get logged in and to my info page no problem.  When it's time to add, no go.  Software problem...  Funny the SPAM system telling me to save the date, asking me to renew early, etc works fine.


Title: Re: NHC Direct links email
Post by: snowtiger87 on February 26, 2013, 09:08:52 PM
The forum is even slow too. I don't think this is a software problem. Not enough server power / bandwidth to deal with all the connections at once. If this is hosted they need to get more processors, and memory added quick.
Title: Re: NHC Direct links email
Post by: redzim on February 26, 2013, 09:09:56 PM
Well NYC has been stuck on 123 of 750 for quite a while so maybe no one is getting entries in.  I have one in NYC and I'd hate for it to sell out when I have a few more to enter and can't enter another region.

Still stuck on 123, and I am not able to sit around waiting for this to clear up...  would be nice if they would shut it down, reset it, and let us all have another go at when they are ready, even if it takes a week or so...
Title: Re: NHC Direct links email
Post by: hopmonster on February 26, 2013, 09:10:10 PM
Maybe we should take to the Tweets in protest with the phrase: "National #Homebrew Competition" to get some attention.

Worst of all is that I am more of a 'take action' guy then a 'b!tch" about it, but AHA has failed me twice... and wasted my time in the processes.

Atlanta is stck at 47 of 750 entries have been logged for this region.
Title: Re: NHC Direct links email
Post by: dwarven_stout on February 26, 2013, 09:10:55 PM
I gotta pee but don't want to leave the computer  ;D

Yup.
Title: Re: NHC Direct links email
Post by: zen_brew on February 26, 2013, 09:12:43 PM
 The Seattle region has been showing 45 entries for at least 20 minutes. Either no-one is getting entries through, or the software is just completely crashed.
Title: Re: NHC Direct links email
Post by: jeffy on February 26, 2013, 09:14:04 PM
OK, 503 error now over and over.  At least some people in Ohio were able to get thru - registered 154 entries. 
It took me forever to find the link to register on the AHA site. The sites are supposed to be links but don't work.
Title: Re: NHC Direct links email
Post by: redzim on February 26, 2013, 09:15:00 PM
Ok I just got 3 more beers into NYC boom boom boom. something has been fixed!
Title: Re: NHC Direct links email
Post by: narvin on February 26, 2013, 09:16:39 PM
Hey, it magically works now.  Maybe they upped the max connections to MySQL  :)
Title: Re: NHC Direct links email
Post by: redbeerman on February 26, 2013, 09:16:45 PM
I got one in. ;D  I got all three of mine entered, but when I went to pay it got lost.
Title: Re: NHC Direct links email
Post by: Tim Thomssen on February 26, 2013, 09:17:15 PM
It's nice the AHA is enjoying a surge of popularity, I understand it has not always been that way.

There seem to be a lot of problems registering for the competition this year, that is unfortunate. 

Lets see... With 11 sites projecting 750 entries each @ $12.  You can solve a lot of problems with $99,000.
Title: Re: NHC Direct links email
Post by: tygo on February 26, 2013, 09:18:43 PM
It just magically unfroze for me and I got all of my entries in. 
Title: Re: NHC Direct links email
Post by: a10t2 on February 26, 2013, 09:18:49 PM
Not enough server power / bandwidth to deal with all the connections at once. If this is hosted they need to get more processors, and memory added quick.

I doubt it's a server issue. The 503 response has been coming back in a reasonable amount of time. I think they just didn't set the simultaneous database connections to anywhere NEAR where it needed to be.

Denver is up now, and almost half full after being accessible for only something like 10 minutes.
Title: Re: NHC Direct links email
Post by: alikocho on February 26, 2013, 09:19:48 PM
NYC has less than 100 to be full now....
Title: Re: NHC Direct links email
Post by: tygo on February 26, 2013, 09:21:55 PM
OH says 810 entries out of 750 have been logged...
Title: Re: NHC Direct links email
Post by: morticaixavier on February 26, 2013, 09:22:27 PM
Okay well, that cleared up suddenly and I was able to register all my entries in short order. now to see if I can pay for them.
Title: Re: NHC Direct links email
Post by: jtodd on February 26, 2013, 09:22:56 PM
Pages seem to be responding faster, but I'm still getting the same error when I try to register on the Milwaukee site.   Parse error: syntax error, unexpected $end in /data/vhost1/www.brewingcompetition.com/deploy/html/region8/sections/register.sec.php on line 398   Didn't the AHA test any of this before going live? I must say I'm very disappointed in the way the AHA handled this entire process.
Title: Re: NHC Direct links email
Post by: jeffy on February 26, 2013, 09:24:31 PM
OK, now I'm pissed.  I finally got two entries registered after screwing with it for 45 minutes and now the site is full.  Do you think I can delete these, reregister in a different region and get all my entries in?  Or give up...
Title: Re: NHC Direct links email
Post by: ajk on February 26, 2013, 09:25:33 PM
Was anyone able to get their entries marked as paid?  I'm having the same problem others have mentioned—404 page, credit card charged, but entry not marked as paid on the registration site.
Title: Re: NHC Direct links email
Post by: AleForce on February 26, 2013, 09:26:09 PM
Took 1 hr and 25 minutes of trying but entered one beer in Region 7: Saint Paul,MN and was able to pay for the entry. Over 175 entries so far in that region
Title: Re: NHC Direct links email
Post by: theDarkSide on February 26, 2013, 09:26:26 PM
NYC sold out.  My last was entry 601.  the two entries previous to that were in the 400's and 500's.  So basically a jump of 100 entries every 10-15 seconds.
Title: Re: NHC Direct links email
Post by: narvin on February 26, 2013, 09:26:52 PM
So, I just paid for my entries, my credit card was charged, but it redirected to a 404 "Page not found" and the site still says that I haven't paid.
Title: Re: NHC Direct links email
Post by: snowtiger87 on February 26, 2013, 09:27:40 PM
Denver finally started working for me.
Title: Re: NHC Direct links email
Post by: theDarkSide on February 26, 2013, 09:27:44 PM
Was anyone able to get their entries marked as paid?  I'm having the same problem others have mentioned—404 page, credit card charged, but entry not marked as paid on the registration site.

Mine are paid and it indicates that.  Maybe you're seeing a cache page.  If you have a copy of the receipt, I don't think the AHA can deny you.
Title: Re: NHC Direct links email
Post by: tom on February 26, 2013, 09:28:49 PM
Denver finally started working for me.
Just got mine in.  Good luck.  85 minutes to get my 4 entries in.
Title: Re: NHC Direct links email
Post by: maltmaster1 on February 26, 2013, 09:29:07 PM
I was able to pay and get confirmation, but was unable to get all of my entries in after working on this for 1:20 minutes. Frustrating. Left out three that I could not register.
Title: Re: NHC Direct links email
Post by: Siamese Moose on February 26, 2013, 09:29:17 PM
I got my entries in, but it won't let me pay. Anytime I hit "Charge My Credit Card" I get a 404 Page Cannot Be Found error. The payment page shows the Ohio region is now full, and no more entries are being accepted.

I tried a few times, and just now received four automatic replies that show my card was charged $24 each time. However, the competition site says I am not paid. I guess I'll check later, and let Janis handle her current storm. If I have to I'll dispute the CC charges.
Title: Re: NHC Direct links email
Post by: morticaixavier on February 26, 2013, 09:29:40 PM
So, I just paid for my entries, my credit card was charged, but it redirected to a 404 "Page not found" and the site still says that I haven't paid.

alright,

I've got 24 hours to pay, I am going to leave it here for now. got my entries in at least.
Title: Re: NHC Direct links email
Post by: snowtiger87 on February 26, 2013, 09:30:01 PM
Denver up to 537 entries already.
Title: Re: NHC Direct links email
Post by: tom on February 26, 2013, 09:30:31 PM
Denver's up to 550/750.
Title: Re: NHC Direct links email
Post by: theDarkSide on February 26, 2013, 09:31:22 PM
868 entries logged for NYC according to the website.
Title: Re: NHC Direct links email
Post by: smkranz on February 26, 2013, 09:31:49 PM
I was able to enter and pay for 4 entries in NY.  Entry information page shows them all paid for.
Title: Re: NHC Direct links email
Post by: tygo on February 26, 2013, 09:31:52 PM
When I tried to pay I got the 404 and now the landing site says the payment system is currently unavailable.
Title: Re: NHC Direct links email
Post by: hopfenundmalz on February 26, 2013, 09:33:04 PM
Well Zanesville maxed out.

Got a confirmation from the AHA for the payment. Need to go back and see what the registration site says.

Confirmation e-mail from Janis, but the site says not paid??????
Title: Re: NHC Direct links email
Post by: narvin on February 26, 2013, 09:35:51 PM
Yeah, I got the email too.  I assume the site is just messed up (a fair assumption, I think).
Title: Re: NHC Direct links email
Post by: kscharf1 on February 26, 2013, 09:38:12 PM
Milwaukee is finally working
Title: Re: NHC Direct links email
Post by: tygo on February 26, 2013, 09:39:04 PM
OH says 810 entries out of 750 have been logged...

Now it says 903 entries out of 750 have been logged for Zanesville.
Title: Re: NHC Direct links email
Post by: slobrewer on February 26, 2013, 09:39:28 PM
I've managed to get all my 8 entries in so I withdraw my previous request.
Title: Re: NHC Direct links email
Post by: a10t2 on February 26, 2013, 09:41:06 PM
Assuming the current counts (including the three that are over 750) are accurate, there have been 5829 entries in the roughly 30 minutes the database has been accessible. Extrapolating, we'll be at 8250 in about 13 minutes.
Title: Re: NHC Direct links email
Post by: mroakley on February 26, 2013, 09:41:44 PM
I just got the direct links email.   :-\
Title: Re: NHC Direct links email
Post by: noghri_vir on February 26, 2013, 09:41:53 PM
If you're frustrated at how this years registration and how last years registration was run, I encourage you to vote for Chris Hummert for Governing Committee. Fixing the NHC is my first priority. Here's my page:

http://www.homebrewersassociation.org/pages/membership/aha-governing-committee/election/chris-hummert
Title: Re: NHC Direct links email
Post by: hopmonster on February 26, 2013, 09:46:37 PM
Enough people gave up that you can register now.
Title: Re: NHC Direct links email
Post by: dannyjed on February 26, 2013, 09:49:40 PM
Well Zanesville maxed out.

Got a confirmation from the AHA for the payment. Need to go back and see what the registration site says.

Confirmation e-mail from Janis, but the site says not paid??????
same here...I hope I'll be able to get in
Title: Re: NHC Direct links email
Post by: theDarkSide on February 26, 2013, 09:50:46 PM
OH says 810 entries out of 750 have been logged...

Now it says 903 entries out of 750 have been logged for Zanesville.

924....she's going to blow!!!!
Title: Re: NHC Direct links email
Post by: seanoj on February 26, 2013, 10:00:36 PM
My brother in law was able to register for San Diego but was unable to get any beers in before it got full.  Can he switch to another region?  Zero entered in SD...
Title: Re: NHC Direct links email
Post by: narvin on February 26, 2013, 10:01:15 PM
Enough people gave up that you can register now.

Yeah, considering that it doesn't seem to enforce any limits, Ohio is pushing 950 now...
Title: Re: NHC Direct links email
Post by: udubdawg on February 26, 2013, 10:03:55 PM
My brother in law was able to register for San Diego but was unable to get any beers in before it got full.  Can he switch to another region?  Zero entered in SD...

yes, but don't wait!  Your next three closest regions will be full very soon!
Title: Re: NHC Direct links email
Post by: hopfenundmalz on February 26, 2013, 10:04:31 PM
<Talking in an old man voice, maybe Grandpa Simpson>
I'll tell you young kids, it didn't used to be this way. All the new folks come in and ruin it for the old timers.
<Old man falls a sleep, Matlock plays in the background>

Well that was different. Time for a beer.
Title: Re: NHC Direct links email
Post by: seanoj on February 26, 2013, 10:17:31 PM
My brother in law was able to register for San Diego but was unable to get any beers in before it got full.  Can he switch to another region?  Zero entered in SD...

yes, but don't wait!  Your next three closest regions will be full very soon!

No joy.  Locked his membership number to SD.  This sucks.  We brewed 15 beers for the competition and I was able to enter 4 and him zero.  :(
Title: Re: NHC Direct links email
Post by: udubdawg on February 26, 2013, 10:24:00 PM
My brother in law was able to register for San Diego but was unable to get any beers in before it got full.  Can he switch to another region?  Zero entered in SD...

yes, but don't wait!  Your next three closest regions will be full very soon!

No joy.  Locked his membership number to SD.  This sucks.  We brewed 15 beers for the competition and I was able to enter 4 and him zero.  :(

wow, that is terrible.  sorry man. 
SD shows up here as not full yet, so perhaps some people will not pay and a few spots will open up.  keep your eyes open.
http://www.brewingcompetition.com/ (http://www.brewingcompetition.com/)
The concept of registration only working for one site is silly.  I'll be judging in KC and Tulsa but apparently I cannot actually register to judge in KC since my entries are going to Tulsa?  C'mon AHA...
Title: Re: NHC Direct links email
Post by: spowlison on February 26, 2013, 10:54:51 PM
NHC Registration Update: The American Homebrewers Association (AHA) is halting National Homebrew Competition (NHC) registration due to the extensive technical difficulties with the system that we have been troubleshooting (to limited effect) since registration opened earlier today. We will post updates on the status of NHC registration as we have them.

The AHA is deeply sorry for the problems associated with NHC registration today. The AHA worked in advance with our providers to ensure that registration would be seamless. But as we all saw, that did not result as promised or planned. We accept responsibility for today’s failures, and we apologize for the headaches.

We realize there will be many questions about next steps for existing and hopeful registrants. Again, please stay tuned for details.

Thank you for your support of the National Homebrew Competition. At the end of the day, the NHC—the world’s largest beer competition—is a testament to your creativity and success as homebrewers. Cheers to that, and again, please accept our apologies.

-Spencer

Spencer Powlison
Brewers Association
Marketing Coordinator
Title: Re: NHC Direct links email
Post by: rjharper on February 26, 2013, 11:04:07 PM

We realize there will be many questions about next steps for existing and hopeful registrants. Again, please stay tuned for details.


I'm glad they finally recognized a problem, but having lost 2hrs at work to finally get registered, and paid, I really hope we're not starting from scratch again.
Title: Re: NHC Direct links email
Post by: tygo on February 26, 2013, 11:07:02 PM

We realize there will be many questions about next steps for existing and hopeful registrants. Again, please stay tuned for details.


I'm glad they finally recognized a problem, but having lost 2hrs at work to finally get registered, and paid, I really hope we're not starting from scratch again.

Are your entries showing as paid on the registration site?  I got the email confirming payment from Janis and I see the pending transaction on my credit card but mine aren't showing paid on the site.
Title: Re: NHC Direct links email
Post by: redbeerman on February 26, 2013, 11:34:13 PM
My entries are numbered 409, 490, and 554.  Site shows them paid.  This is in OH.
Title: Re: NHC Direct links email
Post by: jhwk on February 27, 2013, 12:05:49 AM

We realize there will be many questions about next steps for existing and hopeful registrants. Again, please stay tuned for details.


I'm glad they finally recognized a problem, but having lost 2hrs at work to finally get registered, and paid, I really hope we're not starting from scratch again.

Are your entries showing as paid on the registration site?  I got the email confirming payment from Janis and I see the pending transaction on my credit card but mine aren't showing paid on the site.
Ditto - actually have entry # 00010!  got six in over a two hour period, got note thanking me for paying from Janis but not on site.  Hope they don't purge the database like it says, after 24 hours of nonpayment...
Title: Re: NHC Direct links email
Post by: narvin on February 27, 2013, 12:13:24 AM
I think they fixed the payment confirmation later on.  The earlier payments didn't seem to register on the site.  Since they have the credit card transaction and payment emails, they should go back and correct that.

At the moment, I can't even login to check.
Title: NHC Direct links email
Post by: theDarkSide on February 27, 2013, 12:43:10 AM
My NYC entries registered and paid, and show such in the website.
Title: Re: NHC Direct links email
Post by: kwright on February 27, 2013, 12:49:25 AM
First time I get to go to the AHA conference and awards and I get shut out of entering any beers. Have entered the last three years and have been getting better scores each year now nothing. Really bummed  :(
Title: Re: NHC Direct links email
Post by: davidgzach on February 27, 2013, 01:03:29 AM
My NYC entries registered and paid, and show such in the website.

Mine too!  I hope there is no do-over.  I spent 1.5 hours getting my 4 entries in.
Title: Re: NHC Direct links email
Post by: kraypd on February 27, 2013, 01:54:53 AM
Thanks to the AHA forum I was able to find the links Janis posted to get my one entry registered and paid for in Atlanta. 

Checking my email tonight I can see that the AHA announcement was sent at 1:00PM but only received in my Yahoo account at 5:30PM ET.   

It's a shame on how it's transpired today but I certainly hope that they don't reset everything.
Title: Re: NHC Direct links email
Post by: lupulinmax on February 27, 2013, 02:00:29 AM
I too got my one entry in and paid with confirmation email and credit card charge, but not acknowleded by registration system.  Now, i just got an AHA email saying I have 24 hours to pay.  I sure hope there isn't an auto delete in 24 hours . . . .
Title: Re: NHC Direct links email
Post by: tygo on February 27, 2013, 02:10:48 AM
I too got my one entry in and paid with confirmation email and credit card charge, but not acknowleded by registration system.  Now, i just got an AHA email saying I have 24 hours to pay.  I sure hope there isn't an auto delete in 24 hours . . . .

I got this email as well and since they're telling me I didn't pay, and I don't want to lose my entries, I paid again.  If I end up getting charged twice I'll just cancel my membership for the next couple of years to make up for it.
Title: Re: NHC Direct links email
Post by: lupulinmax on February 27, 2013, 02:22:06 AM
Did your second try get updated on the site?  I already did it twice early during all the problems and do see two outstanding charges.  I'll probably just wait and see how the system looks tomorrow, unless you saw a change.
Title: Re: NHC Direct links email
Post by: tygo on February 27, 2013, 02:26:09 AM
Did your second try get updated on the site?  I already did it twice early during all the problems and do see two outstanding charges.  I'll probably just wait and see how the system looks tomorrow, unless you saw a change.

Yes, the site now says that my entries are paid.

I was just going to wait until tomorrow as well to see if the AHA released any guidance but this paragraph from the latest email motivated me to just pay again:

Quote
Note: Other homebrewers who registered and also have not yet paid will be logging in to pay for their entries as well. If your selected judging region reaches capacity before you complete your payment, you will see a "capacity reached" message. If this happens, your entry will be reassigned to another region, and you will be notified about that region reassignment via a separate communication. From there, you will have the option to complete payment to register in that region, or you may opt not to do so. (In other words, participating in the reassigned region will remain optional.)
Title: Re: NHC Direct links email
Post by: lupulinmax on February 27, 2013, 02:33:01 AM
Good point.  Now a payment race, if that hasn't been halted too.
Title: Re: NHC Direct links email
Post by: narvin on February 27, 2013, 02:38:47 AM
At this point, the site says that they have halted registration.  Paying twice is only going to create more problems for them in the long run.  If you have a receipt, I would be shocked if they didn't honor your payment.
Title: Re: NHC Direct links email
Post by: chuckd76 on February 27, 2013, 02:54:33 AM
In light of the fact that they've had problems all day and with the threat of getting booted out of the competition if the site says I didn't pay in time, I'd say this is a case of better safe than sorry. The first time I paid I got the confirmation email but no change on my entries. The site went down and a few hours later I get an email saying I still need to pay. The second time has my entries showing paid on the brewing competition site. I'm taking the easy route for me. A simple call to the bank will stop one of the payments if it turns out I'm actually paying twice.
Title: Re: NHC Direct links email
Post by: narvin on February 27, 2013, 03:09:07 AM
Fine, I'll jump on the bandwagon and pay again.  I suppose it will be easier for Janis to issue a refund for one than to fix the mess if the system automatically deletes my entries tomorrow.
Title: Re: NHC Direct links email
Post by: tygo on February 27, 2013, 03:25:36 AM
Fine, I'll jump on the bandwagon and pay again.  I suppose it will be easier for Janis to issue a refund for one than to fix the mess if the system automatically deletes my entries tomorrow.

Yep, that was pretty much my thinking.
Title: Re: NHC Direct links email
Post by: lupulinmax on February 27, 2013, 03:32:20 AM
I went at it again too.  I feel better with a paid check mark than not.
Title: Re: NHC Direct links email
Post by: gsandel on February 27, 2013, 03:56:31 AM
So, what the bloody 'ell? So after being unsuccessful in registering at 1pm and seeing the announcement that they were shutting the system down, I look to see if there are further instructions, only to find out that my region filled 1/2 hour ago. So when did they start it back up and why didn't anyone tell?

I am starting to think bad things and form bad opinions.
Title: Re: NHC Direct links email
Post by: jhwk on February 27, 2013, 03:57:07 AM
This is such garbage! In hours we go from "The American Homebrewers Association (AHA) is deeply sorry for the problems associated with NHC registration. The AHA worked in advance with our providers to ensure that registration would be seamless [how you say that with a straight face is amazing]. But as we all saw, that did not result as promised or planned. We accept responsibility for the system’s failures and apologize for the headaches." to:

"You are receiving this message because our records show that you have at least one entry registered but NOT paid for in the 2013 competition. There is still time to pay for and complete your entry or entries.  If you believe you have already paid for your entry or entries, you may log in to the competition system to verify your registration."

Duh - I know I registered, because you are now contacting me to say I have an unpaid entry I already paid for and have a receipt for AND you are FORCING me to pay again.

Maybe I should give your legal section a little workout in civil court.
Title: Re: NHC Direct links email
Post by: jhwk on February 27, 2013, 04:01:19 AM
*headslap*  paid twice  couldn't go a third year without being able to enter.  This is a bucket list item for me.

Just wish the AHA would get their collective S%1t together.
Title: Re: NHC Direct links email
Post by: tschmidlin on February 27, 2013, 04:04:22 AM
Don't worry about it.  You "paid twice" but in the end you will only be charged once.  There are a lot of problems being worked through, some people paid way more than twice because the system wasn't updating.  If you have a receipt saying you paid, you paid.  It will get worked out but it will take some time.
Title: Re: NHC Direct links email
Post by: hopfenundmalz on February 27, 2013, 04:34:52 AM
My wife pointed out that no one died today entering the NHC. At least that we know about.

I was about to say "whatever" and it started to work. I can go to sleep, and tomorrow I have to clear what looks to be heavy snow. That may kill me!
Title: Re: Re: NHC Direct links email
Post by: bonjour on February 27, 2013, 04:37:47 AM
Don't worry about it.  You "paid twice" but in the end you will only be charged once.  There are a lot of problems being worked through, some people paid way more than twice because the system wasn't updating.  If you have a receipt saying you paid, you paid.  It will get worked out but it will take some time.
beat me too it Tom.

First step is to resolve these issues.  On payment,   and I'll back all the actions the AHA staff have taken,  all issues will be straightened out. In the end only correct payment will be taken.
Obviously I have no immediate knowledge of who paid what but I know all will be straightened out.

Fred

Sent from my SAMSUNG-SGH-I717 using Tapatalk 2

Title: Re: Re: NHC Direct links email
Post by: bonjour on February 27, 2013, 04:41:40 AM
My wife pointed out that no one died today entering the NHC. At least that we know about.

I was about to say "whatever" and it started to work. I can go to sleep, and tomorrow I have to clear what looks to be heavy snow. That may kill me!
but I do think that Janis and Gary had heart attacks ;-)

Sent from my SAMSUNG-SGH-I717 using Tapatalk 2

Title: Re: Re: NHC Direct links email
Post by: phunhog on February 27, 2013, 04:48:51 AM
Don't worry about it.  You "paid twice" but in the end you will only be charged once.  There are a lot of problems being worked through, some people paid way more than twice because the system wasn't updating.  If you have a receipt saying you paid, you paid.  It will get worked out but it will take some time.
beat me too it Tom.

First step is to resolve these issues.  On payment,   and I'll back all the actions the AHA staff have taken,  all issues will be straightened out. In the end only correct payment will be taken.
Obviously I have no immediate knowledge of who paid what but I know all will be straightened out.

Fred

Sent from my SAMSUNG-SGH-I717 using Tapatalk 2

So does that mean I don't have to go and try to "pay again"?  The website says I haven't paid BUT I have an email receipt from Janis that says I DID pay.  I don't want to to create any more work for the AHA, or myself, by paying multiple times "just in case". I trust it will be all worked out in the end but I will be extremely upset if my entries are denied for "non payment".
Title: Re: NHC Direct links email
Post by: tygo on February 27, 2013, 05:18:31 AM
If you have a receipt saying you paid, you paid.  It will get worked out but it will take some time.

 I hear what you're saying Tom, but that's not what the most recent email that was sent out, signed by Gary Glass, said. 

It said, "If you believe you have already paid for your entry or entries, you may log in to the competition system to verify your registration.".

So if you log in to the competition system, and it says you didn't pay, then I'd recommend that people go ahead and pay again.  Forgive me if I don't trust the process and better safe than sorry.
Title: Re: NHC Direct links email
Post by: tschmidlin on February 27, 2013, 05:50:29 AM
If you have a receipt saying you paid, you paid.  It will get worked out but it will take some time.

 I hear what you're saying Tom, but that's not what the most recent email that was sent out, signed by Gary Glass, said. 

It said, "If you believe you have already paid for your entry or entries, you may log in to the competition system to verify your registration.".

So if you log in to the competition system, and it says you didn't pay, then I'd recommend that people go ahead and pay again.  Forgive me if I don't trust the process and better safe than sorry.
All that tells me is that they have not finished resolving the issues.  But by all means, if you are worried about it pay again if you like, or if you don't like it but feel like you have to.  Really.  Pay as many times as it takes to make you feel comfortable, you will still only be charged once. :)
Title: Re: NHC Direct links email
Post by: Vin S on February 27, 2013, 02:29:45 PM
I Received the letter also and to play it safe was going to pay again, but when you log In to do so It says all entries are paid for?
Title: Re: NHC Direct links email
Post by: theDarkSide on February 27, 2013, 02:32:23 PM
I Received the letter also and to play it safe was going to pay again, but when you log In to do so It says all entries are paid for?

Take a screenshot and save it.  That along with your receipt from Janis should be enough to prove you've paid for you entries.
Title: Re: NHC Direct links email
Post by: Siamese Moose on February 27, 2013, 02:36:48 PM
In my case my bank shows my card has been charged five times, but the registration site says I am still not paid. My most recent email (this morning) is the message from Gary telling me I have to pay by 1:00 MST or I will be deleted. At this point I am just sitting on it, and will not try paying again. I don't know what I'll do if I get deleted.
Title: Re: NHC Direct links email
Post by: duncan on February 27, 2013, 05:55:04 PM
Please take a moment to read the most recent update issued by the American Homebrewers Association. Further updates will be posted as they are available.

http://www.homebrewersassociation.org/pages/community/news/show?title=nhc-registration-update (http://www.homebrewersassociation.org/pages/community/news/show?title=nhc-registration-update)

Cheers,
Duncan
Title: Re: NHC Direct links email
Post by: duboman on February 27, 2013, 05:55:36 PM
I am one that paid twice and will eventually receive a credit for the duplicate as per my conversation with Janis.

Here's the thing though, because of all the glitches with registration I have spoken with other people that were in the same position and received the same letter. The problem ties in with the fact that some regions reported having received more entries than the 750 cutoff. As a result, if they decided not to pay again to get the site to recognize their entries being paid, many other people did and once the 750 paid entries were recognized their payments were not allowed and basically they got shut out

Don't shoot the messenger, this is only what I am hearing from those I know that this happened to-I'm sure it will get worked out:)
Title: Re: NHC Direct links email
Post by: spowlison on March 01, 2013, 03:49:32 PM
Hello everyone,
Please take a moment to read our latest update on National Homebrew Competition registration:

http://www.homebrewersassociation.org/pages/community/news/show?title=nhc-registration-update

Thanks,

Spencer

Spencer Powlison
Brewers Association
Title: Re: NHC Direct links email
Post by: Siamese Moose on March 01, 2013, 07:11:22 PM
Update on my registration:
My entries now show as paid, and my duplicate payments have all been refunded.

I do not envy the AHA staff right now, but they're getting it done!
Title: Re: NHC Direct links email
Post by: bluesman on March 01, 2013, 07:43:14 PM
Update on my registration:
My entries now show as paid, and my duplicate payments have all been refunded.

I do not envy the AHA staff right now, but they're getting it done!

I'm glad to hear it. :)
Title: Re: NHC Direct links email
Post by: spowlison on March 04, 2013, 08:39:25 PM
Here is today's update:

http://www.homebrewersassociation.org./pages/community/news/show?title=nhc-registration-update

Thank you all for your patience and support!

--Spencer

Spencer Powlison
Marketing Coordinator
Title: Re: NHC Direct links email
Post by: jeffy on March 08, 2013, 08:23:32 PM
How and when will I know if my entries, which were over the limit for the region I entered, will be reassigned to another region?
Title: Re: NHC Direct links email
Post by: Janis on March 08, 2013, 09:19:51 PM
How and when will I know if my entries, which were over the limit for the region I entered, will be reassigned to another region?
Hi Jeffy,

The brewers of the excess entries that were moved from the San Diego, Zanesville, OH, and New York competitions were notified of the moves last week.  If you did not receive an e-mail stating that your entries had been moved, then you should be fine.  You can log in to the system to check your entries. 

Good luck in the competition!

Cheers,
Janis
Title: Re: NHC Direct links email
Post by: jeffy on March 08, 2013, 09:23:41 PM
How and when will I know if my entries, which were over the limit for the region I entered, will be reassigned to another region?
Hi Jeffy,

The brewers of the excess entries that were moved from the San Diego, Zanesville, OH, and New York competitions were notified of the moves last week.  If you did not receive an e-mail stating that your entries had been moved, then you should be fine.  You can log in to the system to check your entries. 

Good luck in the competition!

Cheers,
Janis
Thank you, Janis.  The entries on my log in page look the same as they did before and I didn't get an email, so I guess they go to Ohio.
Title: Re: NHC Direct links email
Post by: spowlison on March 08, 2013, 09:31:12 PM
NHC Registration Update as of Friday, March 8 at 2:00 pm MST:

There are approximately 450 total entry spots remaining in five competition judge centers. The AHA will re-open registration for these remaining spots on Monday, March 11.

Read the entire update:

http://www.homebrewersassociation.org./pages/community/news/show?title=nhc-registration-update
Title: Re: NHC Direct links email
Post by: mdgagne on March 08, 2013, 09:35:27 PM
NHC Registration Update as of Friday, March 8 at 2:00 pm MST:

There are approximately 450 total entry spots remaining in five competition judge centers. The AHA will re-open registration for these remaining spots on Monday, March 11.

Read the entire update:

http://www.homebrewersassociation.org./pages/community/news/show?title=nhc-registration-update

Logged into my region and my entries no longer exist. I was moved from NY to WI, RSVP'd yes to the move and recevied a refund (as expected). Why don't my entries exist anymore? Is this to be expected?
Title: Re: NHC Direct links email
Post by: sour_dan on March 08, 2013, 09:43:19 PM
I have a similar situation. I had entered in Milwaukee, and my entries were confirmed.
Today when I log in to that site it states that I have no entries.
Should I worry, or is this just an undocumented feature....
Title: Re: NHC Direct links email
Post by: mdgagne on March 08, 2013, 09:48:29 PM
I have a similar situation. I had entered in Milwaukee, and my entries were confirmed.
Today when I log in to that site it states that I have no entries.
Should I worry, or is this just an undocumented feature....

Just a system quirk - AHA confirmed that this is to be expected. All existing entries will not be displayed but are not lost!
Title: Re: NHC Direct links email
Post by: ghumphrey on March 08, 2013, 10:32:17 PM
Existing entries are still there and are now available after you log in. The original programming did not allow for people to see any entries, because most comps don't shut down and re-open. They simply open and stay open until their entry max is reached or their registration end date passes.

All is good now. Log in and you'll see your entries (if you already had some).