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General Category => Events => Topic started by: glide on March 08, 2013, 09:49:27 PM

Title: Have your NHC entries been wiped out?
Post by: glide on March 08, 2013, 09:49:27 PM
I emailed Janis and got an automated reply, so I thought I'd try here. 

On February 26, I registered for the NHC, added all of my entries, paid for them, and printed the labels.  After seeing the latest email on the NHC, I logged in to my profile in the Seattle region to confirm everything was still all good.  My profile now says that I have no entries, but that I can add them on Monday, March 11.  Has this happened to anyone else?  Did anybody succesfully register on the 26th and your profile still shows your entries?

Thanks for your help.  Hopefully, my entries will magically reappear on March 11, but I'd like to know if I need to settle in for another refresh session on Monday.
Title: Re: Have your NHC entries been wiped out?
Post by: AleForce on March 08, 2013, 09:52:36 PM
My entry is wiped out as well!  I have my labels printed out, and a receipt.

Come on AHA! Get this fixed!
Title: Re: Have your NHC entries been wiped out?
Post by: anday6 on March 08, 2013, 09:54:31 PM
The same thing happened to me.  Got my 3 entries in with names and styles, unfortunately did not print the labels, but I did pay and get a confirmation e-mail for the fees. 

Up until now, I was one of the lucky ones to get my beers in properly.  Now more problems.
Title: Re: Have your NHC entries been wiped out?
Post by: snowtiger87 on March 08, 2013, 09:55:55 PM
Had me scared there for a minute but I just checked and mine are still there. My site is full. I wonder if this is justa problem for he non-full sites?
Title: Re: Have your NHC entries been wiped out?
Post by: anday6 on March 08, 2013, 09:57:03 PM
Saw this in another thread, so I'm not sure if it is true but it may be another glitch in the system not showing them.  The entries might still exist, but there's no way of knowing.

I have a similar situation. I had entered in Milwaukee, and my entries were confirmed.
Today when I log in to that site it states that I have no entries.
Should I worry, or is this just an undocumented feature....

Just a system quirk - AHA confirmed that this is to be expected. All existing entries will not be displayed but are not lost!
Title: Re: Have your NHC entries been wiped out?
Post by: ghumphrey on March 08, 2013, 10:28:11 PM
A fix was just implemented. Please log back in and check again.
Title: Re: Have your NHC entries been wiped out?
Post by: glide on March 09, 2013, 04:49:22 AM
Yup, I just checked and my entries are all back!
Title: Re: Have your NHC entries been wiped out?
Post by: mb2696 on March 11, 2013, 10:50:19 PM
this is related to today's events...

i was able to add 3 entries at Milwaukee before it closed/filled, but now when I login, it shows no entries.  anyone else have the same issue?
Title: Re: Have your NHC entries been wiped out?
Post by: ghumphrey on March 12, 2013, 02:21:05 PM
this is related to today's events...

i was able to add 3 entries at Milwaukee before it closed/filled, but now when I login, it shows no entries.  anyone else have the same issue?

A message on my list of entries page says: If you notice any issues with your entry(s), please contact AHA Member Services at info@brewersassociation.org. I'd do just that.