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General Category => Events => Topic started by: kyle38 on July 30, 2013, 04:13:02 PM

Title: Password for GABF Pre-sale
Post by: kyle38 on July 30, 2013, 04:13:02 PM
Does anyone know if the GABF pre-sale password is just your member ID?  Mine is not working...
Title: Re: Password for GABF Pre-sale
Post by: chadkersey3000 on July 30, 2013, 04:13:54 PM
mine is not wokring as well. Works with regular session tickets but not with the members only session
Title: Re: Password for GABF Pre-sale
Post by: coons10 on July 30, 2013, 04:15:34 PM
My regular member number is not working either.  The affiliate number for my wife worked just fine though...

Why does this BS happen every year?

Starting to think that the AHA organizers really don't know what they are doing...
Title: Re: Password for GABF Pre-sale
Post by: coslor on July 30, 2013, 04:16:22 PM
Ditto, dammit. I was on the second it opened up, and the Members-Only tickets don't work.
Title: Re: Password for GABF Pre-sale
Post by: thebigbaker on July 30, 2013, 04:19:22 PM
Mine did the same after purchasing the first set for Friday night and wouldn't authorize my code for Saturday afternoon.  Just clear your browser's history, close the browser, reopen and go back to the ticket sale.  This worked for me and it should let your password authorize.
Title: Re: Password for GABF Pre-sale
Post by: coslor on July 30, 2013, 04:22:04 PM
I actually didn't do any of that, but just kept trying, and it eventually worked! So, keep trying everybody!

In other words, it was failing due to capacity issues & interpreting that as a bad code. One again, the system designers did a crummy job. You'd think they could get this right.
Title: Re: Password for GABF Pre-sale
Post by: snowtiger87 on July 30, 2013, 04:23:37 PM
Mine works but it looks like the are sold out already for Saturday afternoon  >:(
Title: Re: Password for GABF Pre-sale
Post by: ericthehalfab on July 30, 2013, 04:24:03 PM
Same happened to me.  Now says high demand, no matches and cannot proceed.  Is it already sold out for Sat afternoon?
Title: Re: Password for GABF Pre-sale
Post by: reverseapachemaster on July 30, 2013, 04:34:34 PM
Yeah, looks like Sat. afternoon is already sold out.
Title: Re: Password for GABF Pre-sale
Post by: micsager on July 30, 2013, 04:35:20 PM
Keep trying, for me it said sold out, sold out, sold out.  I just kept refreshing my browser, and it all worked. 
Title: Re: Password for GABF Pre-sale
Post by: zentropy on July 30, 2013, 04:39:51 PM
I can't believe they and ticket bastard keep screwing this up.  My AHA number didn't work for about 15 minutes, then finally let me buy Sat member ticket, but Friday was already gone.

I'm sooo pissed!
Title: Re: Password for GABF Pre-sale
Post by: coons10 on July 30, 2013, 04:43:47 PM
Is anyone having luck buying saturday session tickets?.... or are they sold out?  Please post something here if you get tickets to let us know to keep trying.

Thanks!
Title: Re: Password for GABF Pre-sale
Post by: paul on July 30, 2013, 04:44:28 PM
I had the same issue with the Sat afternoon session, so I decided to just buy Fri night tickets. The good news is I could buy 4 tickets instead of just 2, so my wife and I can bring some friends.

I wouldn't blame these issues on AHA, but on Ticketmaster. Selling tickets online is supposed to be their area of expertise, but it seems like there are lots of little problems with their system. First, the system tells me my member number is wrong when it clearly was not. Then, when I decided to try for a Fri ticket instead, it accepted my member number and told me I was approved for the Fri might tickets with the farm to table option, which I had not selected. Fortunately when I got to the payment page, farm to table wasn't on my bill. Also, why is ticketmaster the only site that I visit that has that extra credit card verification password? I use Ticketmaster once every couple of years and can never remember it.
Title: Re: Password for GABF Pre-sale
Post by: bjurstrom on July 30, 2013, 04:48:47 PM
I'm not able to get tickets for Thursday, Friday or Saturday afternoon. This is the second year I've been squeezed out. Damn this really sucks. GABF Saturday session is the biggest reason I am a member.

I am pissed!
Title: Re: Password for GABF Pre-sale
Post by: houstonvol on July 30, 2013, 04:53:38 PM
Hey guys and gals, first post.

I got two tickets for Thursday using the code, but I was not able to get any for Friday.  Just try again tomorrow when they go on sale to the public.  Not all the tickets are put up for pre-sale.

I hate Ticketmaster as much as the next person, but reality is that this is an immensely popular event and tickets are going to sell out fast as it gets more and more popular.
Title: Re: Password for GABF Pre-sale
Post by: snowtiger87 on July 30, 2013, 05:00:46 PM
No Saturday afternoon for me. I started at 10:15 MST (since I had a meetinga work at 10:00).
Title: Re: Password for GABF Pre-sale
Post by: AmandaK on July 30, 2013, 05:00:57 PM
Mine didn't work either and now it says it's sold out. Great. What a crap system, Ticketmaster. I think last year will be the only year I get to go.  >:(

If NHC 2014 is anything like this (with 4000+ tickets!), I quit at going to far away beer events.
Title: Re: Password for GABF Pre-sale
Post by: udubdawg on July 30, 2013, 05:21:13 PM
I really don't understand saving tickets for tomorrow.  If the membership can sell this event out today, let them!

looks like somewhere around 23 minutes for the AHA members to sell out the portion of Th/Fri/Sat afternoon tickets that they were willing to sell to us.

Title: Re: Password for GABF Pre-sale
Post by: gman23 on July 30, 2013, 05:21:41 PM
Just saw this:
"Great American Beer Festival
Ticketmaster has resolved the issue with Saturday Afternoon Members-Only session purchases. Members can go get them! And thank you for your patience."

Not sure about any of it because I might have a panic attack if I go again...
Title: Re: Password for GABF Pre-sale
Post by: theDarkSide on July 30, 2013, 05:25:15 PM
Man, the AHA/BA is definitely having a tough year.  With NHC and 1st round issues, now it looks like there's issue with GABF tickets and a bunch of brewers pissed off they got shut out from attending...and some big names too. 

Glad I don't attend GABF....sounds like too much of a hassle.

Have fun to all thos who got tickets.
Title: Re: Password for GABF Pre-sale
Post by: houstonvol on July 30, 2013, 05:26:16 PM
I really don't understand saving tickets for tomorrow.  If the membership can sell this event out today, let them!

looks like somewhere around 23 minutes for the AHA members to sell out the portion of Th/Fri/Sat afternoon tickets that they were willing to sell to us.
Disagree.  There are plenty of people who don't want to get into home brewing and have no need to buy a membership to the AHA, but would love to go to the festival to experience it, and they should be able to, so it is more than fair to sell them to the public tomorrow.

Just try again and hope you get through.  It's what I'll be doing.

My bigger complaint is that it said I had 4 tickets for Friday in my "cart", but when I tried to go to the next step they were no longer available.  WTF?
Title: Re: Password for GABF Pre-sale
Post by: udubdawg on July 30, 2013, 05:31:43 PM
I really don't understand saving tickets for tomorrow.  If the membership can sell this event out today, let them!

looks like somewhere around 23 minutes for the AHA members to sell out the portion of Th/Fri/Sat afternoon tickets that they were willing to sell to us.
Disagree.  There are plenty of people who don't want to get into home brewing and have no need to buy a membership to the AHA, but would love to go to the festival to experience it, and they should be able to, so it is more than fair to sell them to the public tomorrow.

Just try again and hope you get through.  It's what I'll be doing.

My bigger complaint is that it said I had 4 tickets for Friday in my "cart", but when I tried to go to the next step they were no longer available.  WTF?

that's cool, we'll just agree to disagree on that one.
did you ever get the tickets back in your cart, or did you miss out?
Title: Re: Password for GABF Pre-sale
Post by: dannoavsfan on July 30, 2013, 05:33:57 PM
I had the same problems too. >:(   TM wouldn't accept member code. Then went to email and used the direct access to ticket thing then the code was accepted but then high demand messages at 10:05  Tried all days and I started right at 10:00.  Looks like I've been shut out again!!  I joined the Brewers Association so I could get in on the pre sale to avoid that problem.  Was trying for Friday session.  So pissed right now.
Title: Re: Password for GABF Pre-sale
Post by: dannoavsfan on July 30, 2013, 05:36:31 PM
I'm starting to think it's a location thing.  I'm in the Denver area...
Title: Re: Password for GABF Pre-sale
Post by: braufessor on July 30, 2013, 05:45:02 PM
I had the same problem (would not take AHA # for saturday session).  Happened to a buddy as well.

I did eventually get in after about 15-20 minutes and score 2 tickets to saturday.  EVERY thing about eh ticketmaster site worked perfectly fine for me, except the AHA number acceptance. No idea if my friend ever got through though.

Sorry, but the AHA is "0 for a year and a half" on their events in my opinion.  Sure there is demand.  There is more demand for a lot of things though.  Why is EVERY one of their events a CF to participate in?  Pretty frustrating.

Title: Re: Password for GABF Pre-sale
Post by: snowtiger87 on July 30, 2013, 06:29:43 PM
Will Saturday afternoon tickets be on sale tomorrow too or are they all gone today?
Title: Re: Password for GABF Pre-sale
Post by: thebigbaker on July 30, 2013, 06:39:39 PM
Here's the AHA post on their Facebook page:

"Hello AHA members! For those of you who participated or tried to participate in the Great American Beer Festival member pre-sale this morning, here's an update:

Unfortunately, Ticketmaster experienced a problem with recognizing some member numbers during the member pre-sale for the Saturday Afternoon Members Only session. They worked to resolve the problem as soon as they could. Once the problem was fixed, all tickets for the Saturday Afternoon Members Only session were purchased nearly immediately. We sincerely regret the difficulty that some of our members experienced.

Similarly, tickets for Thursday evening and Friday evening General Sessions sold out in a matter of minutes as well, without any technical difficulties.

As of this post, some Saturday evening tickets remain available in the pre-sale, though they are selling fast. Tickets for each evening session will be available in tomorrow's (July 31) public ticket sale.

Thanks for your patience and your support of the AHA."
Title: Re: Password for GABF Pre-sale
Post by: houstonvol on July 30, 2013, 06:43:26 PM
that's cool, we'll just agree to disagree on that one.
did you ever get the tickets back in your cart, or did you miss out?
Nope, never got them back.  It kept reloading the page on my Thursday tickets (like 20 times on it's own) and then said I didn't get them either, but then I got an e-mail with a receipt for my purchase and two tickets.

Wasn't trying to start fireworks on the ticket thing.  Here to bring insightful thoughts to the board, not troll!

Will Saturday afternoon tickets be on sale tomorrow too or are they all gone today?
My buddy sent me a screen shot of their Facebook and it said that tickets will be available for the night sessions, but it didn't specify the members only part on Saturday.  I'd bet they are sold out of that for good?

GABF is going to have to take notice of how fast it's sold out the last two years and start preparations for either more tix next year or the ability to handle the demand.  It's just growing in popularity faster than they have prepared for it.  Happens to every business.
Title: Re: Password for GABF Pre-sale
Post by: braufessor on July 30, 2013, 06:44:59 PM


"Hello AHA members!

We sincerely regret the difficulty that some of our members experienced.

Thanks for your patience and your support of the AHA."

Maybe this could just be the new catch phrase for the AHA instead of RDWHAHB....
Title: Re: Password for GABF Pre-sale
Post by: Furbinator409 on July 30, 2013, 06:48:56 PM
What's sad is that while the "issue" was ongoing, tickets appeared on Craigslist and Ticketvenue for all sessions at around $300 each!!  I get the feeling that the "issue" allowed scalpers (yes, they had to have been members, but from a cost-benefit standpoint...) to get their tickets. 

TM says they have measures in place to prevent this, but while refreshing my browser to attempt to get afternoon tickets, I saw the same phrase at least a dozen times.  I've seen stronger security on my Yahoo! email, and that's been hacked more times than I care to recall. 

As far as I'm concerned, this was a poorly executed pre-sale.  It was intended to allow us - the card carrying members of the AHA/BA - to get tickets and access that the general public can't.  The intent failed miserably, and the organizers simply offer condolences in the form of "well, there's always next year." 

Well, I won't be renewing my membership next year. 
Title: Re: Password for GABF Pre-sale
Post by: theDarkSide on July 30, 2013, 07:11:00 PM
Stubhub has the Saturday afternoon session listed ranging from $195 to $800.  Is it really worth it?  Doesn't the AHA/BA have control over tickets for their events?  I know if I post my football season tickets on one of these sites, the team can pull my tickets and ban me from having season tickets again.

I have no idea how they will fix this...and it's just going to get worse.  Definitely a problem I wouldn't want to have.
Title: Re: Password for GABF Pre-sale
Post by: dannoavsfan on July 30, 2013, 07:16:32 PM
I totally agree!!  TM's security whole system is crap not only for this event but any event that happens at Pepsi center as well.  I have a hard time believing that every ticket for this sell out in minutes to everyday average people.  Somehow blocks of tickets are getting sold to certain groups of people and they just turn their head.  Maybe I need to start a ticket business??
Title: Re: Password for GABF Pre-sale
Post by: swede-murphy@bresnan.net on July 30, 2013, 07:29:11 PM
Same story here, but got a ticket from a friend who did get through. Why not require ID plus Membership Card plus tickets to get in? Admit two, member plus guest, with membership card.
Title: Re: Password for GABF Pre-sale
Post by: udubdawg on July 30, 2013, 07:34:01 PM
that's cool, we'll just agree to disagree on that one.
did you ever get the tickets back in your cart, or did you miss out?
Nope, never got them back.  It kept reloading the page on my Thursday tickets (like 20 times on it's own) and then said I didn't get them either, but then I got an e-mail with a receipt for my purchase and two tickets.

Wasn't trying to start fireworks on the ticket thing.  Here to bring insightful thoughts to the board, not troll!
no troll accusations here.  We welcome opinions and yours is valid.  I'm certainly in the minority plenty and might be here, I just don't agree.
When you look at the cost of an AHA membership you can pay for a substantial portion of it just by saving on Ticketmaster fees with being a member.  Plenty become members just for increased chance at tickets.  I'm positive the scalpers know this.  I guess I'm saying we already have a lot of the "public" in the supposed membership.  I also think the event has become slightly less great as enthusiasm increases.  I've always blamed the increased interest from the "public" but it is possible us uber beer geeks are just as to blame.

I'm sad that I'm not going but that is not due to ticketmaster issues.  I used my set-aside GABF money to attend NHC at the last minute.  It was the right decision for me but I'll still miss my annual trip.

I wouldn't mind seeing two member-only sessions next year, with the option to only attend one of them.  Or perhaps one event or sub-event where the ticket must match the AHA membership card...

good luck tomorrow on tickets
cheers--
--Michael
Title: Re: Password for GABF Pre-sale
Post by: j_piper on July 30, 2013, 07:37:11 PM
Well the AHA needs to promote the Epic Beer Festival that was held this June in the same venue as the GABF.  Evidently they didnt sell out but had approx. 500 beers there.  I think there effort was on craft beer and not the big boys.
Title: Re: Password for GABF Pre-sale
Post by: dannoavsfan on July 30, 2013, 07:44:44 PM
Just got done giving them a piece of my mind on the AHA facebook page.  Everybody needs to do that and maybe they will get a clue that something is wrong with this!!
Title: Re: Password for GABF Pre-sale
Post by: houstonvol on July 30, 2013, 07:49:38 PM
What's sad is that while the "issue" was ongoing, tickets appeared on Craigslist and Ticketvenue for all sessions at around $300 each!!  I get the feeling that the "issue" allowed scalpers (yes, they had to have been members, but from a cost-benefit standpoint...) to get their tickets. 

TM says they have measures in place to prevent this, but while refreshing my browser to attempt to get afternoon tickets, I saw the same phrase at least a dozen times.  I've seen stronger security on my Yahoo! email, and that's been hacked more times than I care to recall. 

As far as I'm concerned, this was a poorly executed pre-sale.  It was intended to allow us - the card carrying members of the AHA/BA - to get tickets and access that the general public can't.  The intent failed miserably, and the organizers simply offer condolences in the form of "well, there's always next year." 

Well, I won't be renewing my membership next year.

This x1,000

That is an absolutely pathetic business strategy to acknowledge it by saying "well, maybe next year".  No, F that.  Why the hell would half the people who are here re-apply if it can't get them benefits that supposedly come with it?  As someone who sees the strategies of hundreds of businesses on a regular basis, that is really sad and a good way to fail.
Title: Re: Password for GABF Pre-sale
Post by: micsager on July 30, 2013, 08:05:53 PM
What's sad is that while the "issue" was ongoing, tickets appeared on Craigslist and Ticketvenue for all sessions at around $300 each!!  I get the feeling that the "issue" allowed scalpers (yes, they had to have been members, but from a cost-benefit standpoint...) to get their tickets. 

TM says they have measures in place to prevent this, but while refreshing my browser to attempt to get afternoon tickets, I saw the same phrase at least a dozen times.  I've seen stronger security on my Yahoo! email, and that's been hacked more times than I care to recall. 

As far as I'm concerned, this was a poorly executed pre-sale.  It was intended to allow us - the card carrying members of the AHA/BA - to get tickets and access that the general public can't.  The intent failed miserably, and the organizers simply offer condolences in the form of "well, there's always next year." 

Well, I won't be renewing my membership next year.

This x1,000

That is an absolutely pathetic business strategy to acknowledge it by saying "well, maybe next year".  No, F that.  Why the hell would half the people who are here re-apply if it can't get them benefits that supposedly come with it?  As someone who sees the strategies of hundreds of businesses on a regular basis, that is really sad and a good way to fail.

I couldn't disagree more.  The AHA and BA are run by good folks, trying their best.  The dues to both organizations are dirt cheap compared to other trade associations.

And remember, both organizations are really run by their members.  Get involved, run for GC.  I refuse to demonize the AHA/BA.  They do so much good for our hobby/profession.  The craft beer scene in this country would not be where it is today, without their hard work. 

Gary and Charlie - Keep up the good work!

Title: Re: Password for GABF Pre-sale
Post by: snowtiger87 on July 30, 2013, 08:25:06 PM
They just need to do a better job of assuring that the tickets to the members-only session go to members, not scalpers. Entering an 8 digit code is not adequate security, unless it gets tied back to the member's account and matches to the name, but I doubt that happened.
Title: Re: Password for GABF Pre-sale
Post by: micsager on July 30, 2013, 08:32:10 PM
Just got done giving them a piece of my mind on the AHA facebook page.  Everybody needs to do that and maybe they will get a clue that something is wrong with this!!

Be careful what you wish for.  The solution will cost $$$$$$$$
Title: Re: Password for GABF Pre-sale
Post by: Furbinator409 on July 30, 2013, 08:43:22 PM
Just got done giving them a piece of my mind on the AHA facebook page.  Everybody needs to do that and maybe they will get a clue that something is wrong with this!!

Be careful what you wish for.  The solution will cost $$$$$$$$


Of course it will, as does anything these days!  The real issue here is that most of us buy tickets to other venues or events, and that those transactions can be tracked back to their respectful buyers.  For instance, if I were to go buy season tickets to a football game, then post them on stub hub - the sales team could trace the tickets back to my season pass, and refuse to sell me any next year.  This was obviously a problem last year, and seems to be more of one this year.  There was some technical difficulty that left many members feeling jilted.  Yet, do a search on TicketVenue or Craigslist, and you're sure to see tickets to the members-only session.  Why can't those be traced back to the offending members and future purchases be restricted?

If you said, "well, Jimmy, this here fix will cost an extra $12 per ticket non d-bag assurance fee" I'm sure that many of us would gladly pay it. 

What I believe some in this forum are saying is that their concerns have fallen on deaf ears.  Last year, some of the same outcries were made, and the leadership said they "were looking into other options." This year, the consolation thus far has been, "Well, you can still try to get tickets to the evening sessions during the public sale."  Or, "There's always next year." 

So, Micsager, please let me know whom I should contact - and in what manner - and I will gladly do so.  If the only solution otherwise is to "run for GC," then I fear the system is truly broken.
Title: Re: Password for GABF Pre-sale
Post by: micsager on July 30, 2013, 10:03:03 PM
Let's see, GABF = $65, Seahawks Season Season tickets = $4,000

But, I do understand what you're saying.  But I know how hard the staff at the AHA works.  And I'm starting to get that same knowledge with the BA folks.  In fact I think they share some staff members. 

And I appreciate their work, even if it's not perfect.
Title: Re: Password for GABF Pre-sale
Post by: thebigbaker on July 30, 2013, 10:16:14 PM
Let's see, GABF = $65, Seahawks Season Season tickets = $4,000

But, I do understand what you're saying.  But I know how hard the staff at the AHA works.  And I'm starting to get that same knowledge with the BA folks.  In fact I think they share some staff members. 

And I appreciate their work, even if it's not perfect.

+1!  For me personally, I get so much more out of my membership than just the GABF tickets.  I understand everyone's frustration and I'd probably be upset if I couldn't get tickets, especially if it were due to a glitch Ticketmaster's system.  The GABF tickets are a great perk, yet if the tickets were not part of the AHA membership, I'd still be a member. 

On the other hand, the GABF tickets are probably the main reason some join the AHA.  If that were the case for me, I probably would be just as upset as some have shown in this thread. 

Title: Re: Password for GABF Pre-sale
Post by: chemman14 on July 30, 2013, 11:23:44 PM
Stubhub has the Saturday afternoon session listed ranging from $195 to $800.  Is it really worth it?  Doesn't the AHA/BA have control over tickets for their events?  I know if I post my football season tickets on one of these sites, the team can pull my tickets and ban me from having season tickets again.

I have no idea how they will fix this...and it's just going to get worse.  Definitely a problem I wouldn't want to have.
Really? Why do they care? What if you couldn't attend a game, you are just supposed to eat the tickets?
Title: Re: Password for GABF Pre-sale
Post by: poobah58 on July 30, 2013, 11:56:35 PM
It can be fixed by not buying tickets from scalpers...
Title: Re: Password for GABF Pre-sale
Post by: bboy9000 on July 31, 2013, 12:55:06 AM

That is an absolutely pathetic business strategy to acknowledge it by saying "well, maybe next year".  No, F that.  Why the hell would half the people who are here re-apply if it can't get them benefits that supposedly come with it?  As someone who sees the strategies of hundreds of businesses on a regular basis, that is really sad and a good way to fail.

First, the AHA isn't in this purely for business.  The AHA exists primarily for education and to stand up for the rights of homebrewers and craft brewers nationwide.  Secondly, if I wasn't trying to save up for a down payment on a ring and a car I would have tried to make GABF this year and would've been frustrated witht the situation as well.  But my ability to get tickets wouldn't prevent me from renewing my memebership to the AHA.  I'm still getting the many other benefits that come with an AHA membership:

1.  The member discount program to breweries, pubs and homebrew shops.
2.  Zymurgy Magazine
3.  Access to homebrewing advice from veteran homebrewers and pro brewers through this very forum.
4.  Belonging to an organization that stands up for the rights of homebrewers, craft brewers and beer lovers on a state and national scale- without which the GABF and other beer fests wouldn't be possible.

Best wishes on getting your tickets tomorrow.
Title: Re: Password for GABF Pre-sale
Post by: j_piper on July 31, 2013, 04:34:48 AM
Well I went to the AHA site and sent an email to Gary the head of AHA.  Told him in no uncertain terms that I believe the system for these tickets to be total crap and that if they really think it works look on Stub Hub and see the many hundreds of "members only" tickets on sale for outrageous prices.

Doubt I will get a response, next year I'm going to the Epic Beer Fest in June, screw this.
Title: Re: Password for GABF Pre-sale
Post by: theDarkSide on July 31, 2013, 12:25:17 PM
Really? Why do they care? What if you couldn't attend a game, you are just supposed to eat the tickets?
They actually allow me to post on their site and season ticket waiting list members can purchase them.  They do also allow for private sales, but if that person gets drunk and starts a fight, I could lose my tickets.  Through the team site I'm off the hook.

I think their problem with stubhub is the markup people get and they don't get a piece.

Let's see, GABF = $65, Seahawks Season Season tickets = $4,000


$4000?  Let's hope that's for more than 2 tickets.  If not, I'm going to stop complaining when the Patriots send me my bill every year.
Title: Re: Password for GABF Pre-sale
Post by: theDarkSide on July 31, 2013, 12:36:09 PM
But, I do understand what you're saying.  But I know how hard the staff at the AHA works.  And I'm starting to get that same knowledge with the BA folks.  In fact I think they share some staff members. 

And I appreciate their work, even if it's not perfect.

I don't believe that anyone who has been around the AHA for a while (i.e. not just the people who signed up to get in on the presale) thinks for a moment that these people do not work their asses off for this great hobby.

That said, with the issues with NHC registration, 1st round competition entries, and now GABF (2 years in a row from what I'm hearing), there definitely needs to be some action taken to address these situations.  It is only going to get worse as more and more people get into homebrewing (rumor has it there will be 4000 people at NHC next year ) and craft beer.  Whether or not these events are the fault of the BA/AHA, it reflects badly on the brand and makes it more difficult to sell.  GABF was not a concern for me since I never plan on going, but if something similar happened for NHC, I would be rather upset.

I realize the growth of the AHA is astronomical, and I'm sure everything is being done that can be.  Maybe once this recent debacle settles down, Gary can issue a statement to the membership detailing what steps are being taken to prevent or at least, minimize these issues.

For now, I am glad to continue my AHA membership and plan to renew when it is up, mostly due to the items listed above.
Title: Re: Password for GABF Pre-sale
Post by: reverseapachemaster on July 31, 2013, 01:28:22 PM
First, the AHA isn't in this purely for business.  The AHA exists primarily for education and to stand up for the rights of homebrewers and craft brewers nationwide.

I definitely agree that BA (and AHA as a subsidiary) is not primarily in the business of running conventions but you also can't ignore that they run three of the biggest, if not the biggest, beer conventions in the country (NHC, GABF, CBC). If the BA staff is having substantial issues organizing the events then it's probably an indication that they need more staff or a more professional staff organizing the events. It seems the events are too big for the ability of the current staff.

Title: Re: Password for GABF Pre-sale
Post by: Furbinator409 on July 31, 2013, 04:15:55 PM
I appreciate reverseapachemaster's and theDarkSide's comments.  I had time to sleep on it, and without all of the emotion, I do realize the immense amount of good that the staff do for homebrewing.

I am still disappointed that the reply thus far has been lackluster.  It's as if the BA/AHA staff's hands are tied, but they aren't.  It does absolutely reflect poorly on the brand.  The larger issue is that as homebrewing grows in popularity, these issues become more apparent.  At some point (preferrably sooner) these issues will have to be addressed.

Title: Re: Password for GABF Pre-sale
Post by: houstonvol on July 31, 2013, 04:39:28 PM
Fair enough.  I think yesterday had more to do with being pissed off than actually mad at the AHA.  I still think the system needs to be fixed, and maybe they'll open up a forum for actual ideas on how to streamline the process of getting member tickets for the GABF as a member benefit.

I wasn't trying to bash the AHA into submission, but when something is broken it needs to be fixed.  It's that was with any organization, for-profit or not-for-profit.  And this obviously needs to be fixed.  And say what you want about it not being purely for business, but bringing in more business gives the AHA a chance to grow for the better, and things like this that cause people to walk away is bad for the AHA.  Period.