Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Topics - thirdeyeo4

Pages: [1]
Zymurgy / Nov/Dec Spike Brewing V3 Misleading Ad
« on: November 07, 2015, 06:34:19 AM »
On page 41 of the Nov/Dec issue, Spike Brewing had an ad for their new V3 kettle. If you look closer at their ad there is a bubble on the left pointing to the new kettle stating that the first 5 people to use a code get 50% off. It doesn't state any restrictions in the ad, nor on their site when trying to use the code.

I rushed to the site and couldn't find a place to purchase the new V3 kettle. I purchased an old kettle in order to reserve my spot and secure the code and then immediately told them what happened and that I would like a V3 instead. They proceeded to tell me it's not 50% off the new kettles(which the bubble is pointing to), but rather their older model kettles and the new ones wouldn't be out until late Nov.

I understood the kettles weren't out yet, however they had pre-orders and wouldn't even give me the discount off of a pre-order. For all I knew this was some kind of promotional pre-release for their new kettles. They told me I would lose the discount because it was first come first serve and wouldn't hold my spot until release in Nov. But I wasn't asking to wait, I was asking to apply it to a pre-order.

To make matters worse, they said the following during my email exchanges with them, "The ad is for 50% off (which means we are losing money) and I guess no good deed goes unpunished." and "There were dozens of people that have asked about the code after it expired that would have been happy to take the 50% off." I'm sorry, but to me this is a cocky attitude and doesn't help resolve the issue that the ad was very misleading and they weren't even looking to make it right. Also, I didn't want their older kettles because they aren't induction capable, it didn't fit my needs, so I wasn't about to take a discount on something I didn't need. So in the end I was one of the first five people, and never received 50% off of anything.

To make sure I wasn't nuts in how I interpreted the ad, I've asked several other homebrewers and homebrew club members how they took the ad and what their expectation were after seeing the ad. They all said they took it as 50% off of their newer V3 kettles, and were appalled that Spike Brewing didn't make it right and honor their ad.

I'm putting this out there to let others know how they handled the situation, and also to let Zymurgy know how their sponsors are treating people.

All Grain Brewing / Another band-aid off flavor post
« on: February 14, 2014, 06:13:36 PM »
On all of my beers that use a phenolic yeast the character is very pronounced. It's the band-aid smell and taste, and very clove-like. I understand these styles should have some of these qualities, mostly clove, just not in this high of an amount.

The styles are
  • Hefeweizens(WY3068) - Tried 62F, 68F ferm temps
  • Wit(WLP400) - 68F ferm temp
  • Tripels(WLP530) - Tried 62F, 68F ferm temps
Other  info
  • I use RO water to brew
  • I don't believe the water I use to clean has chlorine(2ppm from local water report) high enough to do anything
  • None of my other beers have this type of off flavor and in general are pretty clean, so I'm reluctant to say infection
  • I sanitize with StarSan
  • I typically brew 3-4 gallon batches with at least a 1000mL starter on a stirplate
  • I have never used Brett in a beer
Any suggestions getting rid of this off-flavor would be much appreciated. I've researched this up and down and I can't find anything that seems to be a source. Thanks

Pages: [1]