Hard and crusty??? Any film on my elements is soft and easily removed with a scrubby. How are you controlling the power delivered to your element and how are you monitoring the temperature of the wort coming out of the RIMS tube?
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The NEIPA is said to use high chloride and low sulfate.
Not to mention the number of German breweries using copper
I use the same mill at the same setting and don't condition, yet I still have no problems.
Martin, I'm not sure anyone disputes that. For me at least, the question is how far do I want to go to eliminate it? What's a reasonable process for me as a homebrewer?
Zum Uerige has a reputation for not traveling well.