I usually soak my carboys in a bleach solution when i have any sort of issue. they always come out spotless.
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is it just me or is customer service among Homebrew related companies just a step or two above and beyond the norm?
It is not just you. I've had good customer service just about everywhere homebrew-related.
Local craft breweries and distillers included.
I bought one of those millars mills. I wish i would have bought a JSP mill. The mill i have was made in china and it doesn't stay in adjustment. it was 99 bucks. The bushings for the roller shafts wear out really fast, leaving this black metallic residue. I use a Black & Decker 1/2 inch electric drill to power this mill. It also got stuck alot.
Sounds like they have made a few upgrades. Food grade case hardening and sealed roller bearings instead of bushings. At $140 with 10lb hopper, seems reasonable. And they are only a couple hours away in case it fails.
I've decided to upgrade my milling after a couple other upgrades. I'm going to add a pump system and another 15 gallon kettle. Will end up with a 9gallon HLT, 15 Gallon recirculation MT, and 15 gallon BK with a RIC. Then add a mill powered with a Dewalt drill. Found these guys in Yacolt, Wa.
If you want I can mail you some ice cream . . .
Can you email me some?
I'll just put this here and you can help yourself.
Next, a stand for the pump... Inspired to try building one with unistrut!