« on: April 14, 2013, 02:32:05 AM »
I was recently at a pub with some people, and apparently we hit their "automatic gratuity" number of patrons - there was 6 of us, which seems like a low number but ok. I didn't realize this, and when the tab came I threw down a card to pay for it without going over the details. When they ran it and brought it back the itemized receipt was gone and there was no tip listed. So I tipped a good amount and didn't worry much about it, although the total did seem high. We had been having a lot of fun including sampling nearly 20 beers, so I was not as focused as I could have been.
I will concede the fact that the double tip was my fault, but I am still a bit grumpy about it. I feel the waiter should have at least made sure to point out it was included when he dropped off the tab (which happened at another place earlier in the day when more of us were out), or if not, then it should have been obvious I didn't realize it was included when I threw a full tip on top of the automatic tip.
It's not that I necessarily want my money back - in fact I don't know what would make me happy. I guess it just comes down to a bad experience, one that I will survive (have survived). I want to say something to the owner but that feels like going a bit too far. It's not really fair to the pub, but that one guy left me feeling cranky about the place. Blah.