UPDATE: From our IT guys: "This is a redpress issue on the back end where the imis ID doesn’t make it into the redpress back end. Any users that experience this need to contact us at firstname.lastname@example.org or 888-822-6273 ext: 0"
Prospero, you should be good to go. Everyone else who continue to experience problems, use the email or phone number above to contact IT to get things sorted out.
Hopefully this helps clear up some of the issues!
edit: bigscience, Alewyfe, hubie, BuckeyeInMI, and Lorib...you guys should all be good to go as well! Either post in here or contact us at the email/phone above if you are still experiencing problems.