My biz partner ordered tickets on 2/18/15 and received a "thank you for applying to register...." Email from altitude tickets. On 3/10/15 at 2:00am we received an email receipt complete with an order number and payment number. No instructions to do anything. I noticed on the AHA website that I must "finalize my payment by 3/11/15". I called altitude and even with the order and payment numbers they have no record of us in their system. When in their website I searched for the event and got no results. Can someone help me? I can give you our member numbers if that helps. We've already made travel plans to attend so hopefully we can get it all cleared up.