Author Topic: Trouble with brews up tickets...  (Read 61 times)

Offline azhunter79

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Trouble with brews up tickets...
« on: March 27, 2015, 06:07:06 PM »
My biz partner ordered tickets on 2/18/15 and received a "thank you for applying to register...." Email from altitude tickets.  On 3/10/15 at 2:00am we received an email receipt complete with an order number and payment number. No instructions to do anything. I noticed on the AHA website that I must "finalize my payment by 3/11/15". I called altitude and even with the order and payment numbers they have no record of us in their system. When in their website I searched for the event and got no results. Can someone help me? I can give you our member numbers if that helps. We've already made travel plans to attend so hopefully we can get it all cleared up.
Cheers,
Mike

Offline a10t2

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Re: Trouble with brews up tickets...
« Reply #1 on: Today at 09:07:25 AM »
There are some AHA brass active on the forum, but I don't think it's actively monitored for customer service issues. I'd email Matt, the Events Coordinator, first: matt@brewersassociation.org
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