What's sad is that while the "issue" was ongoing, tickets appeared on Craigslist and Ticketvenue for all sessions at around $300 each!! I get the feeling that the "issue" allowed scalpers (yes, they had to have been members, but from a cost-benefit standpoint...) to get their tickets.
TM says they have measures in place to prevent this, but while refreshing my browser to attempt to get afternoon tickets, I saw the same phrase at least a dozen times. I've seen stronger security on my Yahoo! email, and that's been hacked more times than I care to recall.
As far as I'm concerned, this was a poorly executed pre-sale. It was intended to allow us - the card carrying members of the AHA/BA - to get tickets and access that the general public can't. The intent failed miserably, and the organizers simply offer condolences in the form of "well, there's always next year."
Well, I won't be renewing my membership next year.