From the AHA Facebook page....
Hi AHA members. We’ve been reading your posts and while we can't reply to each of them individually, we wanted to give everyone another update on GABF ticket sales.
Your staff at the AHA, the Great American Beer Festival and the Brewers Association sincerely regret the problem with today’s member pre-sale. Ticketmaster had a technical problem that unfortunately had a negative impact on many of our members. We are sorry. There do not seem to be any easy answers in the world of large-scale event ticketing. At this juncture, the GABF remains under contract with Ticketmaster through 2014. Going forward, all suggestions and options for ticketing solutions will be under review.
At the same time, there are more thirsty members and craft beer enthusiasts than there is capacity at the festival. We know it is disappointing for everyone who wants to go the festival but can’t get tickets. Thanks for your continued support of the AHA, the GABF, and the hundreds upon hundreds of American brewers who make the event all that it is.