Membership questions? Log in issues? Email info@brewersassociation.org

Author Topic: Beer Smith/Beer Smith 2  (Read 1416 times)

Offline cycleak

  • 1st Kit
  • *
  • Posts: 19
  • Aloha and Cheers to Brewing Beer!
Beer Smith/Beer Smith 2
« on: December 01, 2014, 11:22:32 pm »
Aloha from Hawaii! My wife purchased Beer Smith for me several years ago as a Christmas Present.  It worked fine up until about 2 weeks ago when I tried to access it and it said my Beer Smith was expired and I needed to purchase Beer Smith 2. I was just wondering if anyone else had this issue.  Why should I have to purchase a new Beer Smith 2 program when my old program (which was legally purchased)was working but is now blocked and no longer working? 

Mahalo! I look forward to repsonses!

Joe
😎🤙🍺🏝

Offline Stevie

  • Official Poobah of No Life. (I Got Ban Hammered by Drew)
  • *********
  • Posts: 6858
Re: Beer Smith/Beer Smith 2
« Reply #1 on: December 02, 2014, 12:03:46 am »
Use the form at the bottom of the link to contact the developer. He is very responsive from what I hear.

http://beersmith.com/contact-us/

Offline cycleak

  • 1st Kit
  • *
  • Posts: 19
  • Aloha and Cheers to Brewing Beer!
Re: Beer Smith/Beer Smith 2
« Reply #2 on: December 02, 2014, 12:29:58 am »
I've replied twice but haven't heard back.  Figured he was probably busy with the Holidays like the rest of us.

Mahalo!
😎🤙🍺🏝

Offline BrewingRover

  • Brewmaster
  • *****
  • Posts: 771
  • Brewing in Flossmoor, IL
Re: Beer Smith/Beer Smith 2
« Reply #3 on: December 02, 2014, 05:47:10 am »
It might be worth posting at the BeerSmith forum. Brad seems to respond pretty quickly to questions there.
http://www.beersmith.com/forum/

My old copy of 1.4 opened just fine, so you should still be able to use yours.
It's such a fine line between stupid and clever.

Offline theDarkSide

  • Official Poobah of No Life. (I Got Ban Hammered by Drew)
  • *********
  • Posts: 3041
  • Derry, NH
Re: Beer Smith/Beer Smith 2
« Reply #4 on: December 02, 2014, 06:50:32 am »
Do you still have your product activation key (email or on the CD case)?  Sounds like it lost activation and got put into the 21 day trial.

Seacoast Homebrew Club - Portsmouth, NH
AHA Member
Stephen Mayo
------------------------------------------------

Offline reverseapachemaster

  • Official Poobah of No Life. (I Got Ban Hammered by Drew)
  • *********
  • Posts: 3778
    • Brain Sparging on Brewing
Re: Beer Smith/Beer Smith 2
« Reply #5 on: December 02, 2014, 08:46:54 am »
You are probably not the first person to have experienced this. I bet if you search the beersmith forums you'll find an answer faster than Brad (the developer) can get back to you.
Heck yeah I blog about homebrewing: Brain Sparging on Brewing