Author Topic: Barley Crusher Contact  (Read 1144 times)

Offline flbrewer

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Barley Crusher Contact
« on: June 30, 2015, 08:04:35 PM »
Does anyone have a phone number for BC? Tried to send a few emails but they keep bouncing back. Thanks!

Offline Slowbrew

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Re: Barley Crusher Contact
« Reply #1 on: June 30, 2015, 08:38:32 PM »
My only contact with Randy was through the email address on his site, bcproducts@peoplepc.com.

 He was pretty responsive when I was contacting him.  Are you getting an error when the emails get bounced back?  It could be a hosting problem.

Paul
Where the heck are we going?  And what's with this hand basket?

Offline brewinhard

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Re: Barley Crusher Contact
« Reply #2 on: June 30, 2015, 09:37:55 PM »
I too got an immediate response from him after emailing him.  Good customer service....

Offline Stevie

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Re: Barley Crusher Contact
« Reply #3 on: June 30, 2015, 09:51:36 PM »
Peoplepc? Isn't that the company with the gap toothed kid hocking low power computers with Internet access bundled from the late 90's?

Maybe the issue is you aren't using prodigy or aol to email them.

Offline flbrewer

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Re: Barley Crusher Contact
« Reply #4 on: July 01, 2015, 12:15:46 AM »
Yeah, that's the email I have.

I get this response...
This is an automatically generated Delivery Status Notification

THIS IS A WARNING MESSAGE ONLY.

YOU DO NOT NEED TO RESEND YOUR MESSAGE.

Delivery to the following recipient has been delayed:

bcproducts@peoplepc.com

Message will be retried for 2 more day(s)

Technical details of temporary failure:
write error: generic::failed_precondition: write error (0): error


Than this one a few days later...
Delivery to the following recipient failed permanently:

bcproducts@peoplepc.com

Technical details of permanent failure:
write error: generic::failed_precondition: write error (0): error

Offline a10t2

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Re: Barley Crusher Contact
« Reply #5 on: July 01, 2015, 12:19:37 AM »
IIRC info@barleycrusher.com was the address they gave me an NHC, but no promises on that.
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Offline flbrewer

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Re: Barley Crusher Contact
« Reply #6 on: July 01, 2015, 01:02:37 AM »
Welp, tried that one and it got automatically kicked back.

Offline Slowbrew

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Re: Barley Crusher Contact
« Reply #7 on: July 01, 2015, 11:14:24 AM »
Interesting.  That error usually indicates the address doesn't exist at the destination server or is setup to reject any incoming mail.  It can also indicate an email server with severe issues.

I'm don't know what to tell you.  The email is the only way I have ever contacted BC.

Paul
« Last Edit: July 01, 2015, 11:17:54 AM by Slowbrew »
Where the heck are we going?  And what's with this hand basket?

Offline millstone

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Re: Barley Crusher Contact
« Reply #8 on: July 01, 2015, 11:51:24 AM »
i just sent a test email to    bcproducts@peoplepc.com   about 5 minutes ago and no bounce back, so maybe everything is OK now.

tom

Offline euge

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Re: Barley Crusher Contact
« Reply #9 on: July 01, 2015, 11:54:08 AM »
Wondering where your mill is? You should have got it back by now...?
The first principle is that you must not fool yourself, and you are the easiest person to fool. -Richard P. Feynman

Laws are spider-webs, which catch the little flies, but cannot hold the big ones. -Anacharsis

Offline millstone

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Re: Barley Crusher Contact
« Reply #10 on: July 01, 2015, 12:57:00 PM »
I just received a response from Randy at BC products, gave him this posting address, maybe he will respond here.

tom

Offline B C Products

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Re: Barley Crusher Contact
« Reply #11 on: July 01, 2015, 01:29:01 PM »
Good morning..  This is Randy from B C Products.  Our email is bcproducts@peoplepc.com We do not have a business phone at this time because i do not keep a full time person in the office right now to keep overhead as low as we can to offer the lowest price we can but if you are having issues with getting an email sent to us my cell number is 586 246 5875. This is my cell and i do go back and forth from the shop to the office so i do miss a call now and then but i will and do return all calls.  I'd like to thank everyone that has our mill. I appreciate all the nice comments. We have made some changes here in the recent past which has helped us out immensely with our customer service and even production of our  mills.  We had a problem with customer service in the past but i divorced that problem so now all emails get answered when they should.  Again i thank everyone I met at the NHC and everyone that has one of our mills and if there is anything i can do for you to help i am more then happy to do what ever i can to help out.

Randy
B C Products

Offline euge

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Re: Barley Crusher Contact
« Reply #12 on: July 01, 2015, 05:06:56 PM »
AH! Thank you so much Randy!

The first principle is that you must not fool yourself, and you are the easiest person to fool. -Richard P. Feynman

Laws are spider-webs, which catch the little flies, but cannot hold the big ones. -Anacharsis