Author Topic: Logging Into Brew Guru  (Read 1662 times)

Offline mpleskovitch

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Logging Into Brew Guru
« on: April 06, 2017, 09:44:05 PM »
I have an active AHA account (obviously) and downloaded Brew Guru app on my Android phone.  I thought I could use the same AHA User ID and Password to log into Brew Guru, but it tells me my "User ID or password is invalid."  I thought maybe I needed to sign up, but when I tried the app responded saying my email address was already in use.  That tells me it recognizes I exist in its database.  Any suggestions?

Offline denny

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Re: Logging Into Brew Guru
« Reply #1 on: April 06, 2017, 10:08:40 PM »
IIRC, there are different databases for the forum and general AHA stuff.  Do you have an account for the main website?  OTOH, I could be totally wrong.
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Offline oginme

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Re: Logging Into Brew Guru
« Reply #2 on: April 06, 2017, 10:44:43 PM »
My log in is the same for both. but that may just reflect my short memory and laziness.

Offline GS

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Re: Logging Into Brew Guru
« Reply #3 on: April 07, 2017, 05:35:15 AM »
After I renewed my AHA membership, I had to reinstall to get it to work.

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Offline tonyccopeland

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Re: Logging Into Brew Guru
« Reply #4 on: April 07, 2017, 10:41:40 AM »
+1 I had to reinstall as well.

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Offline mpleskovitch

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Re: Logging Into Brew Guru
« Reply #5 on: April 07, 2017, 09:31:13 PM »
I just tried reinstalling...same result.  The app still tells me "The user ID or password is invalid."  Oh well, thanks for the suggestion.

Offline lvitt

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Re: Logging Into Brew Guru
« Reply #6 on: October 18, 2017, 02:05:52 AM »
I am having the same issue, unable to log into Brew Guru.  I rest my PW today to get into main site. 

Offline duncan

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Re: Logging Into Brew Guru
« Reply #7 on: October 18, 2017, 08:33:57 PM »
If you're having trouble logging into the app, it's possible you have different login credentials for the forum and HomebrewersAssociation.org/Brew Guru. For example. this could happen if you joined the forum prior to becoming a member.

If you would, please contact our Member Services team and they'll get to the bottom of it. If there are indeed two accounts, they can merge them so you have one login for all AHA properties.

Email: info@brewersassociation.org
Phone: 1.303.447.0816 ext. 2
Toll Free: 1.888.822.6273 ext. 2

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