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Author Topic: Funny Stuff in Package of Hops from Hops Direct  (Read 4162 times)

Offline skyler

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  • Hmm. Human music. I like it.
Re: Funny Stuff in Package of Hops from Hops Direct
« Reply #15 on: May 24, 2017, 07:14:44 pm »
Well, this is what they said in the email:

Thank you for your email. What you have found is all the lupulin hop oil residues off the belts during harvest. It’s very ugly, but will not harm the hops at all. I understand if you do not want to use your hops, I can send another pound out to you right away if need be.

Offline b-hoppy

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Re: Funny Stuff in Package of Hops from Hops Direct
« Reply #16 on: May 24, 2017, 07:44:09 pm »
Just for peace of mind, I'd still check for bones, haha!  Chalk another example of great customer service from HD!

Offline hopfenundmalz

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Re: Funny Stuff in Package of Hops from Hops Direct
« Reply #17 on: May 24, 2017, 09:04:44 pm »
Well, this is what they said in the email:

Thank you for your email. What you have found is all the lupulin hop oil residues off the belts during harvest. It’s very ugly, but will not harm the hops at all. I understand if you do not want to use your hops, I can send another pound out to you right away if need be.

When I was sent the wrong hops, they said keep those, and sent the right hops. Good service.
Jeff Rankert
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BJCP National
Ann Arbor Brewers Guild
Home-brewing, not just a hobby, it is a lifestyle!