I purchased a BRAND NEW Picobrew Zymatic from a local Amazon return center auction here in Ohio. I contacted Picobrew to register it. However they wouldn't register it because they said it was purchased thru AMAZON with a stolen CC. I told them where I purchased it. They said sorry, can't help, the unit was never paid for so we are not going to support it. Really, It was purchased thru Amazon with a stolen CC and returned to Amazon as well? What sense does that make? Anyway, anybody needing a brand new parts machine let me know!!