So far everyone has been complaining about their own pocketbooks, with no concern for the bigger picture. If you make more than I do running an LHBS and with a part-time job, about $9,000 a year, I don't want to hear any more of your whining. And don't cry to Country Malts the next time you break your hydrometer, and the the new one costs more, if you can find a LHBS still in operation. There is substantial overhead and a paperwork nightmare involved in operating a legal business from an actual storefront, aside from actually dealing with customers, some of who need extensive explanations and hand-holding. Granted, there are some operations handling supplies as a sideline, which have no idea of fair prices or ability to explain things, but most retailers are dedicated and knowledgeable.
In fact, Brewcraft has been purchased by Great Western Malting Co., owner of the Country Malt companies and a subsidiary of Graincorp Ltd. It is not a good sign that I, a Brewcraft customer, had to find out about the deal on this forum a month after it happened. I hope they will come to realize the damage they have been doing to the retail network. By offering grain at wholesale to anyone, they are undermining the base of retailers who helped build this hobby and keep it going in many ways.