While it’s true I did not know 5 gal = 18.9 liters, it took literally 2 seconds to google gal to liters on my phone and poke in 5 in the converter that popped up to get the result. Too easy.
Sent from my iPad using Tapatalk
Sure, but I guarantee you that 1) many newer brewers don't read those instructions, they just buy what the person working at the store sells them. And 2) They have a marketing department that understands what the impact would be if they instead wrote "use 2-3 packs for 5 gallons of beer". I think my point stands.
I actually don’t doubt either point. In fact, I’d imagine one pack will work just fine. It might take a bit longer or be a bit sluggish.

..but I dunno, maybe not.
I’m just sayin 1) the mfr has recommended a certain pitch rate printed right on the package for the consumer and 2) if the buyer (or sales person in your example) takes two seconds to research their batch size expressed in liters, they’d better understand the mfr recommendation.
As I said before, most brewers just disregard the dry yeast mfr recommendation anyway.
As an example, in John Palmer’s book
How to Brew, that is routinely recommended to new brewers, in the very first chapter, very first recipe, he described using two packages of dry yeast. I doubt anyone follows those instructions.
Sent from my iPad using Tapatalk