Author Topic: New Mill Rollers  (Read 1241 times)

Offline narcout

  • Senior Brewmaster
  • ******
  • Posts: 1833
  • Los Angeles, CA
    • View Profile
New Mill Rollers
« on: July 09, 2016, 08:08:40 PM »
So last weekend, I replaced the rollers on my Barley Crusher.  Right away, I could feel that the knurling on the new rollers was much sharper than on the old ones.

This morning I milled some grains for an APA and it was crazy how much harder it was to crank the mill (I usually mill by hand) though I left the gap at the factory spacing. 

Anyway, it totally fixed the problem of having the non driven roller stop turning.  I wasn't sure before what was causing the issue, but it definitely appears to be a wearing down of the knurling over time. I think I bought the mill originally in the second half of 2007.
It's too close to home
And it's too near the bone

Offline brewinhard

  • Official Poobah of No Life.
  • *
  • Posts: 3250
    • View Profile
Re: New Mill Rollers
« Reply #1 on: July 09, 2016, 09:39:50 PM »
Where did you buy just the rollers from to fit it?

Offline narcout

  • Senior Brewmaster
  • ******
  • Posts: 1833
  • Los Angeles, CA
    • View Profile
Re: New Mill Rollers
« Reply #2 on: July 09, 2016, 10:38:58 PM »
I just emailed them.  Their contact info is on the website.  Rollers are $50 plus shipping.

http://www.barleycrusher.com/
It's too close to home
And it's too near the bone

Offline beersk

  • Official Poobah of No Life.
  • *
  • Posts: 3484
  • In the night!
    • View Profile
Re: New Mill Rollers
« Reply #3 on: July 10, 2016, 04:46:22 AM »
Wait, I thought they replaced them for free because it's warrantied? I've had my mill since early 2009 and I'm pretty sure the rollers probably need to be replaced...it's having a hard time pulling grain through even with an O ring on the non-drive side roller. I've been conditioning my malt the last year to help it pull the grain through. But now it's starting to not even pull it through with moist malt. Argh...

I emailed them last year, they said to send it in and they'll test it out and replace what needs replacing...nothing about having to buy new rollers.
die Schönheit der bier...

Jesse

Offline hopfenundmalz

  • Global Moderator
  • I must live here
  • *****
  • Posts: 9008
  • Milford, MI
    • View Profile
Re: New Mill Rollers
« Reply #4 on: July 10, 2016, 11:31:03 AM »
Have you tried swapping ends on the 2nd roller?
« Last Edit: July 10, 2016, 09:47:41 PM by hopfenundmalz »
Jeff Rankert
Ann Arbor Brewers Guild
AHA Governing Committee
BJCP National
Home-brewing, not just a hobby, it is a lifestyle!

Offline mainebrewer

  • Brewer
  • ****
  • Posts: 434
  • Palermo, Maine
    • View Profile
Re: New Mill Rollers
« Reply #5 on: July 10, 2016, 11:40:42 AM »
I returned my Barley Crusher to have the rollers replaced last year.
The only cost to me was the shipping to them.
They paid the cost of the return shipping.

The mill works better now than it did when it was new.
BJCP Certified

Offline Slowbrew

  • Brewmaster General
  • *******
  • Posts: 2432
  • The Slowly Losing IT Brewery in Urbandale, IA
    • View Profile
Re: New Mill Rollers
« Reply #6 on: July 10, 2016, 11:48:56 AM »
I returned my Barley Crusher to have the rollers replaced last year.
The only cost to me was the shipping to them.
They paid the cost of the return shipping.

The mill works better now than it did when it was new.

+1

I sent mine in a couple of years age.  They rebuilt it at no cost and shipped it back.  It's been working great.

Paul
Where the heck are we going?  And what's with this hand basket?

Offline beersk

  • Official Poobah of No Life.
  • *
  • Posts: 3484
  • In the night!
    • View Profile
Re: New Mill Rollers
« Reply #7 on: July 11, 2016, 12:42:42 PM »
I returned my Barley Crusher to have the rollers replaced last year.
The only cost to me was the shipping to them.
They paid the cost of the return shipping.

The mill works better now than it did when it was new.
How long did it take before you got it back from them?

And, Jeff, yes I flipped the roller around; several times now over the last couple years.
die Schönheit der bier...

Jesse

Offline mainebrewer

  • Brewer
  • ****
  • Posts: 434
  • Palermo, Maine
    • View Profile
Re: New Mill Rollers
« Reply #8 on: July 11, 2016, 04:31:09 PM »
I returned my Barley Crusher to have the rollers replaced last year.
The only cost to me was the shipping to them.
They paid the cost of the return shipping.

The mill works better now than it did when it was new.
How long did it take before you got it back from them?

It took about 4 weeks from the time I shipped it until I got it back.

And, Jeff, yes I flipped the roller around; several times now over the last couple years.
BJCP Certified

Offline metron-brewer

  • Assistant Brewer
  • ***
  • Posts: 162
  • White Bear Lake, MN
    • View Profile
Re: New Mill Rollers
« Reply #9 on: July 11, 2016, 07:35:25 PM »
Bought my Barley Crusher back in 2011, just replaced the rollers a month ago. New rollers fixed all my crushing problems. I will not hesitate to replace them a lot sooner if/when it starts acting up. I fought issues for way longer than I should have.

I did not do it under the "warranty" as I figured that the rollers are technically a wear item. Eventually they will dull and it's not a manufacturing defect. I didn't feel right asking them to replace it for free. I figured a $50 investment over 5 years is more than reasonable.
Ron B.
White Bear Lake, MN

Offline beersk

  • Official Poobah of No Life.
  • *
  • Posts: 3484
  • In the night!
    • View Profile
Re: New Mill Rollers
« Reply #10 on: July 11, 2016, 08:46:58 PM »
Bought my Barley Crusher back in 2011, just replaced the rollers a month ago. New rollers fixed all my crushing problems. I will not hesitate to replace them a lot sooner if/when it starts acting up. I fought issues for way longer than I should have.

I did not do it under the "warranty" as I figured that the rollers are technically a wear item. Eventually they will dull and it's not a manufacturing defect. I didn't feel right asking them to replace it for free. I figured a $50 investment over 5 years is more than reasonable.
Well it is under warranty, so you shouldn't have to pay anything. I've put up with my milling issues for far longer than I should have as well. I may send in mine in, like, November or something. Probably should sooner than later, but I don't want to wait a month. Suppose I could borrow a friend's mill.
die Schönheit der bier...

Jesse

Offline Stevie

  • Official Poobah of No Life.
  • *
  • Posts: 6858
    • View Profile
Re: New Mill Rollers
« Reply #11 on: July 11, 2016, 08:50:04 PM »
Bought my Barley Crusher back in 2011, just replaced the rollers a month ago. New rollers fixed all my crushing problems. I will not hesitate to replace them a lot sooner if/when it starts acting up. I fought issues for way longer than I should have.

I did not do it under the "warranty" as I figured that the rollers are technically a wear item. Eventually they will dull and it's not a manufacturing defect. I didn't feel right asking them to replace it for free. I figured a $50 investment over 5 years is more than reasonable.
Well it is under warranty, so you shouldn't have to pay anything. I've put up with my milling issues for far longer than I should have as well. I may send in mine in, like, November or something. Probably should sooner than later, but I don't want to wait a month. Suppose I could borrow a friend's mill.
I'm on the fence here. I see it both ways and I guess it depends on how the warranty terms.

Offline narcout

  • Senior Brewmaster
  • ******
  • Posts: 1833
  • Los Angeles, CA
    • View Profile
Re: New Mill Rollers
« Reply #12 on: July 11, 2016, 09:46:52 PM »
Regardless of how anyone chooses to procure them, it's clear to me that new rollers are the solution.  Enjoy.
It's too close to home
And it's too near the bone

Offline Slowbrew

  • Brewmaster General
  • *******
  • Posts: 2432
  • The Slowly Losing IT Brewery in Urbandale, IA
    • View Profile
Re: New Mill Rollers
« Reply #13 on: July 12, 2016, 11:02:29 AM »
I returned my Barley Crusher to have the rollers replaced last year.
The only cost to me was the shipping to them.
They paid the cost of the return shipping.

The mill works better now than it did when it was new.
How long did it take before you got it back from them?

It took about 4 weeks from the time I shipped it until I got it back.

And, Jeff, yes I flipped the roller around; several times now over the last couple years.

I'm thinking it took about about 3 weeks.  It was a while ago so I'm a bit fuzzy.

In terms of warranty, it has a lifetime warranty and pretty much everything that can go wrong with it is a "wear and tear" issue.  BC was happy to repair, I was happy to have it repaired.  Seemed like a good outcome.

Paul
Where the heck are we going?  And what's with this hand basket?

Offline beersk

  • Official Poobah of No Life.
  • *
  • Posts: 3484
  • In the night!
    • View Profile
Re: New Mill Rollers
« Reply #14 on: July 12, 2016, 04:37:53 PM »
I returned my Barley Crusher to have the rollers replaced last year.
The only cost to me was the shipping to them.
They paid the cost of the return shipping.

The mill works better now than it did when it was new.
How long did it take before you got it back from them?

It took about 4 weeks from the time I shipped it until I got it back.

And, Jeff, yes I flipped the roller around; several times now over the last couple years.

I'm thinking it took about about 3 weeks.  It was a while ago so I'm a bit fuzzy.

In terms of warranty, it has a lifetime warranty and pretty much everything that can go wrong with it is a "wear and tear" issue.  BC was happy to repair, I was happy to have it repaired.  Seemed like a good outcome.

Paul
Good to know, thanks! I'll be sending mine in at some point, for sure. It's a no brainer.
die Schönheit der bier...

Jesse