[noonancm]

When the third version of beersmith came out, I decided not to update being satisfied with the 2nd version I had been using. In fact, I had been using it this morning for a beer I was brewing.

Just now as I am trying to enter it to update my data I cannot enter. I get a message saying my trial version is up and I need to activate it. I did years ago and have been using it monthly.

My question is: am I being held for ransom in order to update to the third version? I don't recall receiving any message that my version was being deactivated.

[a10t2]

I think I've seen Brad Smith post on here, but it's been years. I wouldn't assume he'll see this.

http://beersmith.com/contact-us/

[KellerBrauer]

My guess is your system lost the activation key.  Write to Brad through his website.  He’s pretty good with taking care of issues pretty quickly.

[Tyler Forbes]

I’ve had great response from Brad himself with activation or just general software issues usually same day .