Heh.... sounds like another case of "do whatever the heck you think is right". They won't tell us the recipe and even issue conflicting reports of what's in, not in, used to be in, no longer in......... so obviously it just doesn't much matter.... People will buy it no matter what because it's New Glarus. Way overhyped mediocre beer IMO, nothing special about it except it's a little hazy, ooh, ahh, lure in the masses of hipsters this way, drink local, only available in Wisconsin, yadda yadda. It's genius the way they've got us wrapped.
I do think they use soft water. But no one really knows, except maybe for the chosen few. If anyone is interested, I know exactly how to look up the municipal water quality in New Glarus, I know how to do that, I gave the Green Bay Rackers many of the water numbers reported on their website. But it's not to say that the municipal water is necessarily the raw water they use either. They probably treat it somehow.
Cheers all.